Cant connect to Microsoft Services

Anonymous

My computer has just been cleaned off and had a new hard drive replacement. Whenever I try to add a Microsoft account to log on to this cleaned laptop, it just says to check network problems. I have done this multiple times, with the troubleshooter saying nothing is wrong. I don't know what to do.

Moved from: Windows / Windows 8 / Network & internet

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

49 answers

Anonymous

2017-10-11T16:57:11+00:00

I can also confirm that I can login has of today on a clean install of windows 8.1 Pro
Was this answer helpful?

0 comments No comments
Anonymous

2017-10-11T11:31:37+00:00

Since today's 8.1RT updates, the signing into my Microsoft Account problem has been fixed for me on my Surface 2. This maybe a coincidence as there has been official announcement that I'm aware of.
Was this answer helpful?

0 comments No comments
Anonymous

2017-10-10T11:37:51+00:00

Really??? A bug don't solve in almost a month??? What are you doing windows 11???
Was this answer helpful?

0 comments No comments
Anonymous

2017-10-10T11:12:58+00:00

Hi Sarjeet,

Our engineers are already aware of this bug in Windows 8.1. A fix is in the process of being created, and in the meantime, you'll have to continue using a local user account.

We'll post an update here once the fix is released.
Was this answer helpful?

0 comments No comments
Anonymous

2017-10-09T14:17:54+00:00

My computer has just been cleaned off and had a new hard drive replacement. Whenever I try to add a Microsoft account to log on to this cleaned laptop, it just says to check network problems. I have done this multiple times, with the troubleshooter saying nothing is wrong. I don't know what to do
Was this answer helpful?

0 comments No comments