Whatsapp stuck on loading screen - Windows phone 10

Anonymous
2017-03-06T06:55:06+00:00

hi i recently updated whatsapp on my phone and now its stuck on loading screen even though i restarted and hard reset my phone. Any suggestion to solve this issue.

Thanks Fab

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2017-03-06T17:39:14+00:00

    Hi,

    We suggest that you contact the app developer for further assistance regarding your concern.

    For future queries, don't hesitate to get back to us.

    Regards.

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  2. Anonymous
    2017-03-07T16:15:17+00:00

    That is the windows device recovery tool. Download it to a computer and recover your device. See

    https://support.microsoft.com/en-us/help/12379/windows-10-mobile-device-recovery-tool-faq

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  3. Anonymous
    2017-03-06T20:35:28+00:00

    Miguel is right. There is an issue with the OS.

    Various people are having similar issues...See:

    https://www.reddit.com/r/windowsphone/comments/5xc4f6/help_lumia_930_some_apps_not_opening/

    https://www.reddit.com/r/windowsphone/comments/5xiyna/help_problem_opening_old_apps/

    Both those were created in the last two days.

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  4. Anonymous
    2017-03-08T19:38:03+00:00

    Yes! It worked for me too!

    My phone would not open whatsapp, spotify, and a few other apps (a unity game, FM radio player, a fitness app) although none of the default microsoft apps (that I use) had the problem. 

    Strangely, Flipboard worked without problem so I suppose it is not related to the apps not being from microsoft.

    I tried reinstalling the apps, uninstall-restart-reinstall, soft-reset, hard-reset, hard-reset without reinstalling from backup and none of these options worked. Finally, using the WDRT fixed it for me!

    I hope it will stay like that now because I don't want to go through this again...

    Thanks @ndhruve

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  5. Anonymous
    2017-03-08T14:30:53+00:00

    Me too. Tried reseting device but with no result.

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