Microsoft Solitaire Collection Error Code 101_107_1

Anonymous
2016-10-29T12:37:42+00:00

Attempted to open Microsoft Solitaire Collection. Program said it was loading, but the receive the following error announcement:

Error

There was a problem downloading game data for Microsoft Solitaire Collection. Please check the Microsoft Solitaire Collection FAQ at https://aka.ms/mssolitairefaq and refer to error code 101_107_7

When I go to look up error code all it says is to let them know.

But I can't find where to let them know.

I had updates yesterday. I have run the update troubleshooting program and all issues were resolved. Ran the update troubleshoot program and found no error.

Attempted to run Microsoft Solitaire Collection again and the same as above occurred.

What do I need to do now????

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2016-10-30T01:33:51+00:00

Hi Dale,

To resolve your concern, we recommend you to uninstall and reinstallMicrosoft Solitaire Collection and check if it helps.

Let us know how it goes.

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  1. Anonymous
    2018-04-02T22:24:27+00:00

    I posted a solution to this problem about a month ago.

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  2. Anonymous
    2018-04-02T22:20:55+00:00

    This issue happened to my roommate, and she didn't want to lose her stats for the thousands of games she has played -- so R&R wasn't a preferred choice.

    I opened the link to the game, and it popped up with the error.  I chose to cancel on that window, then chose to play offline on the next window, which gave me the main games page.  I clicked on her avatar in the upper right corner and signed her back in, and then opened the game.  Everything works, and her stats are still intact.

    This may be a better first choice for diagnosing this issue in the future.  I don't know if the stats on these games are kept in the cloud or not, but I didn't want to risk losing them, and this worked without running any other apps or fixers.

    You're welcome.

    (Former MS CSE from the win95/98 days)

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  3. Anonymous
    2018-04-02T22:14:10+00:00

    At first, after I uninstalled then installed the game, I thought it did not resolve. But then I ran my security and update fixer again, turn my computer off then on, and everything is ok again.

    This finally fixed the problem for me. What a convoluted and time-consuming remedy. C'mon, Microsoft...

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  4. Anonymous
    2018-04-02T22:10:30+00:00

    I can not open  my microsoft solitaire collection

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