SYSTEM_SERVICE_EXCEPTION (win32kfull.sys)

Anonymous
2017-02-13T12:08:22+00:00

I am facing a blue screen with the error : SYSTEM_SERVICE_EXCEPTION (win32kfull.sys) 

and that's is right after using (installing and uninstalling) the following programs :

1- Aero glass W8+ v1.4.5 & then 1.5.2

2- UltraUXThemePatcher_3.1.0 for 14393 

3- Theme Signature Bypass

4- UxStyle_0242_x86_x64_preview

5- OldNewExplorer

6- AGTweaker-1.3.2

The dump file shows on WhoCrashed program 

On Mon 13-Feb-17 5:26:27 AM your computer crashed

crash dump file: C:\Windows\Minidump\021317-21750-01.dmp

This was probably caused by the following module: win32kfull.sys (win32kfull+0x1A95B6)

Bugcheck code: 0x3B (0xC0000005, 0xFFFFFE60C1D295B6, 0xFFFFB30114ED7400, 0x0)

Error: SYSTEM_SERVICE_EXCEPTION

file path: C:\Windows\system32\win32kfull.sys

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: Full/Desktop Win32k Kernel Driver

Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. 

and here is the dump file

Any suggestion please?

I'm running now on Safe mode with network

[Moved from: Windows / Windows 10 / Devices & drivers / PC]

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

46 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2017-11-17T20:04:59+00:00

    Hmm, maybe I haven't done the right things to trigger the issue.

    Can you clarify exactly what actions lead to the BSOD in your case? Like i said, it happened to me twice this morning, but in both cases I was working in a program (Adobe Illustrator) - once for certain, I was duplicating a text object (so, holding ALT while dragging an object)m but that was in the program, not on the desktop or in Explorer.

    My system also installed an update after the two crashes (KB4048955), don't know if that's related to my stability or not.

    Thanks!

    Was this answer helpful?

    0 comments
  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  3. Anonymous
    2017-11-14T10:07:47+00:00

    Based on the information that you've provided, the application might not be compatible with the Windows 10 Creators Update. With regard to your issue, we recommend contacting the app developer so they can check the app compatibility with the Creators Update.

    Let us know if you need further assistance.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2017-11-10T05:05:46+00:00

    We'd like to know if you still need further assistance with your BSOD error. If in case that you have other questions and concerns, feel free to update this thread so we can further assist you.

    Regards.

    Was this answer helpful?

    0 comments