Dear Leviozar Gam
Just got from Microsoft Tech Support two (2) opções to deal with it!
- go to ps (powershell) and enter command : Start-MpWDOScan result=NONE
- make another Ms account (admin...) and try the OffLine Scan... result = NONE !
Windows 10 is unable to start/load the Defender Offline Scanon the Settings, that´s it and
all the rest is working perfect ! ( hopefully...)
I´ve tried, by myself, the famous
SFC/Scannow and the dism.exe /online /cleanup-image /restorehealth
results = NONE for both options !
I have o/b the Win10 version 1607
( Windows Defender is fully updated and icon showing on task bar! )
Settings - Windows Defender - Offline Scan - NOT LOAD, NOT START, NOT REBOOTING, NOT SCANNING ( on Settings we read that 15 min are requested to wait for the OffLine Scan to complete!)
But after half an hour = NIL
With a USB Pen and rebooting pc from there NO PROBLEM !
Scan starts !, need to change boot order etc, etc, it´s not practical, and isn´t supposed to work like that!, The button on Defender - Settings is there for nothing or what ?
By the way your Link is for:
When defender detects rootkits or other highly persistent malware or how to re-Boot from a USB Pen
with the defender on it, and remove it !
But, can we Scan it to test is PC is clean before those ´vírus´ touch our machine?
So far received NO solutions to solve this Bug ! Any real sugestions ?