New Version of the Kinect (for Xbox One) Driver and the 3D Scan app

Anonymous
2017-02-03T23:12:01+00:00

Hello users of Microsoft’s ‘3D Scan’ app!

We wanted to inform you that starting this weekend we will be launching a new version of our 3D Scan app (version 2.0.46.0) and people that have the app installed will see the update show up on their computers soon thereafter.

**IMPORTANT**

The new version of the app requires a new Kinect (for Xbox One) driver to work with your computer and will not be able to scan without it. Additionally the old version of the app will not scan with the new driver. (You can read more about the exciting new Kinect driver announcement here)

The new Kinect driver must also be installed manually. To install the new driver follow the steps below:

  1. In Cortana type ‘Device Manager’ and hit enter
  2. Find ‘Kinect sensor devices’ in the list
  3. Expand everything under ‘Kinect sensor devices’ (this should expose ‘WDF KinectSensor Interface 0’)
  4. Right click on ‘WDF KinectSensor Interface 0’ and select ‘Update driver’
  5. There should be a popup window that asks “How do you want to search for drivers?”
    1. Choose “Search automatically for updated driver software”
  6. Assuming all goes well, you should have just installed the new driver. Right clicking on ‘WDF KinectSensor Interface 0’ again and selecting ‘Properties’ should show you that you have driver version ‘2.2.1610.17001’ or greater
  7. If all does not go well and you did not get the new updated driver with the version listed above, remember that the driver takes time to filter through our backend system and be visible to all locations around the globe. If this happens, please be patient and try the same steps listed above at a later time.

For any issues regarding installing the new Kinect driver please let us know by commenting below.

If you have any feedback for, or issues with, the new 3D Scan app please leave your comments in the Feedback hub (Category: ‘Hardware, Devices, and Drivers’, Subcategory: ‘3D Scan’)

Thanks!

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

81 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-09-26T14:16:53+00:00

    Sorry CBGrant but I forgot to say that : 

    IN ‘Verify kinect Depth and Color Streams” shows this warns “depth stream detected  slightly below target frame rate “

    I don´t know how to fix.

    Ialo JFK

    Was this answer helpful?

    0 comments
  2. Anonymous
    2018-09-26T14:02:50+00:00

    Hi again CBGrant. Now I updated my computer with new hardware, but:

    1-  IN “Kinect v2 Configuration Verifier”/ “Kinect Connect” , it keeps changing in between: NoKinect for Windows v2 sensor detected and Kinect for Windows v2 sensor detected

2-  In the 3D Scan it´s informed that it can not initialize Sensor

    I ask you, how I can fix this issue ??

    Italo JFK

    Was this answer helpful?

    0 comments
  3. Anonymous
    2018-09-11T02:48:58+00:00

    Pls help cannot get to work with sknect or reconsturtme

    Was this answer helpful?

    0 comments
  4. Anonymous
    2018-07-28T14:46:33+00:00

    Hi again CBGrant.

    The Kinect for Xbox One was discontinued in October 2017, representing the end of the Kinect product line, so, I believe that Microsoft will develop  a different type of kinect with 4K and HDR or any thing else suitable for Xbox X and windows 10.

    So CBGrant, I ask you. Am I right? 

    In any case when Microsoft will deliver the new product to us ??

    Italo

    Was this answer helpful?

    0 comments
  5. Anonymous
    2018-07-27T20:27:10+00:00

    **CBGrant.**Grateful for your attention and readiness in your response. Italo

    Was this answer helpful?

    0 comments