Vista: The update does not apply to your system

Anonymous
2017-01-23T12:54:10+00:00

This follows on from the Windows Update problem in Vista and 7 (see here) but seems to be a different problem, so I've moved away from that topic.

I have 32-bit Vista Home Premium (but with a 64-bit processor...don't know why the manufacturer did that), and haven't been able to install any updates since around March 2016. I've followed the instructions on page 1 of the Windows Update thread, and the first update I need to apply is kb3185911. When I try to install, I get the error "The update does not apply to your system". kb3185911 isn't in my list of installed updates, and there don't appear to be any prerequisites for it listed on its page on the MS site. I'm definitely trying to install the x86 (32 bit) version, and not the 64 bit version. Automatic updates are switched off.

To see what would happen, I tried to install some of the subsequent updates referred to on page 1 of the Windows Update thread, but get the same error each time: "The update does not apply to your system".

Any ideas what could be causing this?

Thanks.

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2017-02-07T21:58:07+00:00

    A new computer would indeed float my boat. As would a new car and, unfortunately, the car is the priority this year, so I'd like to keep the computer running a bit longer...

    Oh, I hear you! Good luck with both.

    PS: An inexpensive "netbook" might suffice until you can afford a new Desktop or Notebook PC. The Vista computer should NOT be connected to the internet after late April/very early May - even if you manage to get it fully-patched somehow.

    Note that IE9 will not be getting any further updates either.

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  2. Anonymous
    2017-02-07T19:41:34+00:00

    Hello PA Bear,

    A new computer would indeed float my boat. As would a new car and, unfortunately, the car is the priority this year, so I'd like to keep the computer running a bit longer. Hence trying to patch it up before the support for Vista ends.

    Thanks

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  3. Anonymous
    2017-02-07T19:39:39+00:00

    Hello GWN,

    So...

    1. My Windows user account has admin rights.
    2. I ran chkdsk from an elevated command prompt, but I had only run it with the /f parameter. I've since run it with the /r parameter, and it reported no errors at all. Which is reassuring.
    3. I've run sfc from an elevated command prompt with the /verifyonly parameter and with Windows in safe mode and still get the "Windows Resource Protection could not perform the requested operation" error. This pops up within a few seconds, seemingly before it's done anything. This is a bit less reassuring.

    Thanks

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  4. Anonymous
    2017-02-06T22:21:09+00:00

    [SFC] is perhaps a bit more ominous. It quickly returns an error "Windows Resource Protection could not perform the requested operation", even when I boot up in safe mode. A trawl around the internet points to reinstalling Windows, but I can't say that's an option that thrills me.

    Would getting a new computer "float your boat?"

    Reminder: Support (and updates) for Vista SP2 ends on 11 April 2017.

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  5. lmacri 2,505 Reputation points
    2017-02-06T18:16:51+00:00
    1. CHKDSK. This reported a volume bitmap error. I ran it again with the /f parameter set, and it looks like its successfully fixed the bitmap error. I've run CHKDSK again and it now reports no errors.
    2. SFC. This is perhaps a bit more ominous. It quickly returns an error "Windows Resource Protection could not perform the requested operation", even when I boot up in safe mode. A trawl around the internet points to reinstalling Windows, but I can't say that's an option that thrills me.

    Hi JL3008:

    First, make sure you're logged in with a Windows user account that has Administrator rights before starting.  If you aren't sure see the Microsoft support article How to Determine Your User Account Type in Windows.

    Did you run Check Disk (chkdsk) from an elevated command prompt (i.e., click on the Windows Start button, enter cmd in the search box, right-click on cmd.exe, and select Run as Administrator), and did you use the chkdsk /ror just chkdsk /f ?  You only have about 10% free disk space on your hard drive and use most of your drive for storing media files, which means that you're performing an excessive number of read/writes within a limited area on your hard drive every time you install or update software.  I was going to suggest that you run a thorough scan with the /r switch (i.e., to scan for and attempt recovery of bad sectors) in case you've corrupted files by writing into a bad sector on your hard drive.  If there are errors on the drive, System File Checker (SFC) may fail.  Note that a thorough chkdsk /r can take a few hours to run, so be patient and wait for the scan to run to completion.

    If System File Checker (SFC) continues to fails with the "Windows Resource Protection could not perform the requested operation" error after you run chkdsk /r, make sure you run SFC from an elevated command prompt with Administrator rights, and try running SFC after booting into Safe Mode (i.e., restart your computer, repeatedly tap F8 before the Windows logo appears and select Safe Mode from the Advanced Boot Options menu) if running from an elevated command prompt doesn't help.  As a quick test, use the sfc /verifyonly command (diagnostic mode) and see if that works before you move on to sfc /scannow (repair mode) .

    Please note that I only asked if you had recently run any of these diagnostics and would have been happy to provide instructions, as well as a link to the correct BullGuard Uninstall utility for your BullGuard security software.  For future reference, there are several sites that maintain download links for antivirus removal tools, including ESET's Uninstallers (Removal Tools) for Common Windows Antivirus Software and MS MVP and forum moderator Stephen Boots' wiki article List of Anti-Malware Product Removal Tools in this MS Answers forum.


    32-bit Vista Home Premium SP2 * Firefox v51.0.1 * NIS v22.8.1.14 * Speccy 1.30.728

    HP Pavilion dv6835ca, Intel Core2Duo T5550 @ 1.83 GHz, 3 GB RAM, NVIDIA GeForce 8400M GS

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