windows live mail error code 0x8007007A

Anonymous
2016-05-04T22:46:53+00:00

Can anyone help me with wlm error code 0x8007007A? I get this message whenever I try to send an email. Any help will be greatly appreciated.

   Nick (nickbo13)

Windows for home | Other | Email and communications

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2016-09-22T22:29:43+00:00

error code 0x8007007A

I'm sorry that no satisfactory explanation of this error or resolution for it has been posted in this thread despite its age. This is most likely because the error is program-specific and independent of the operating system, so the question should have been asked in the program forum, not the one for a particular version of Windows. The original poster wasn't to know this, of course, but the moderators involved should have moved the question to the right place.

This error arises because you tried to send a message including a photo album. This feature no longer works as a result of changes at OneDrive, where the photo album would have been stored had the changes not taken place. This means that the message is now stuck in your outbox and may be preventing subsequent messages from being sent. The outbox is below the account folders in the folder pane:

Remove any unsent messages from the outbox, then compose a simple test message with a unique subject and send it to yourself. Post any new error message in your reply.  

You'll find some alternative suggestions for sharing pictures in this article: Avoid 'photo email' and send photos by email

The error has nothing to do with the account being used to send messages, so removing and re-adding this account will have no effect on it. Nor will repairing the installation, which ensures that all the program files are present and correct. There's nothing in the error message to suggest that there was anything wrong with them in the first place.

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  1. Anonymous
    2016-09-24T16:45:02+00:00

    METHOD 1 WAS BEYOND MY SKILL LEVEL AND ON METHOD TWO PART WAY THROUGH THE REPAIR I GET AESSAGE HAT WINDOWS LIVE MAIL HAS SHUT DOWN.  TRIED AGAIN WITH SAME RESULT.  RUNNING WINDOWS 10..WINDOWS LIVE MAIL.  CANNOT SEE LIST OF DELETED MAIL..OR ANY SENT PHOTO EMAIL. THIS STARTED ABOUT A WQEEK AGO.

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  2. Anonymous
    2016-09-24T16:41:18+00:00

    Hi Nick,

    Thank you for posting your query on Microsoft Community.

    With the issue description, I understand that you are facing problems with Windows Live Mail and unable to receive emails on it on Windows 8 machine. I will certainly help you with the query.

    This issue might occur due to incorrect configuration or corruption in Windows Live Mail. In order to diagnose and resolve the issue, let’s follow the below mentioned steps and check if that helps:

    Method 1: Remove and Reconfigure Windows Live Mail account

    1. Start up your Windows Live Mail.
    2. Click on Tools on the menu bar and then choose Accounts...

    3. Click on the email address that you need to remove.

    1. Click on Remove and then OK.
    2. To add, click the Tools option again on the menu bar and then choose Accounts...
    3. Click on Add and then choose Email account.
    4. Click on Next.
    5. Type your email address, password, and display name, and then click Next.
    6. Click Finish.

    Try method 2, if the issue persist

    Method 2: Repair Windows Live Mail

    1. Go to Control Panel then click Programs.
    2. Click Programs and Features.

    3. Right click Windows Live Essentials 2012 then click Uninstall/Change.

    4. Select Repair all Windows Live programs in the dialog box.

    1. After the repair is done, reboot when asked.

    Hope the information helps. Let us know if you need further assistance with Windows related issues. We will be happy to help. 

    STILL NOT WORKING AND I'M A COMPUTER LUDDITE TO BOOT.  HOW CAN I GET HELP ???

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  3. Anonymous
    2016-09-24T03:45:28+00:00

    "I am, as usual, really pissed with Microsoft as they keep on changing what long time users have done with success, telling us we are not worth their consideration."

    I totally agree.  Windows Live Mail had been working well for me before Microsoft decided that it was somehow in the best interests of their customers to gradually kill it by incrementally disabling its features.  They want us to switch to Outlook, which is a ridiculously primitive program.  It wouldn't even let me import my contacts from Windows Live Mail.   When I have time, I will look into other e-mail options that don't involve Microsoft.

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  4. Anonymous
    2016-09-23T18:51:39+00:00

    The link you gave

    http://answers.microsoft.com/en-us/windowslive/wiki/livemail-email/avoid-photo-email-and-send-photos-by-email/29fbf782-0df4-4598-8f37-3be5151267f9

    told me multiple ways to send several pix at once. The easiest way for me was close to what I used to do with an extra step: select pix in file manager, right click to do a send to file recipient, click one pic in the created email, click format on top, and click the paperclip to turn them into attachments instead of a photo album. (Format and paperclip were extra steps)

    The directions to manually use OneDrive were very clear too. I was wondering why the important scans my sister tried to send via OneDrive were just thumbnails.

    Thanks for the links. I am, as usual, really pissed with Microsoft as they keep on changing what long time users have done with success, telling us we are not worth their consideration.

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