update Window 7 Professional

Microsoft Office Enterprise 2007 [which was installed on the refurbished computer when I bought it from Seattle Computers and who did not provide an Office disk] will not allow me to select "Change" in Programs & Features.

Contact Seattle Computers and ask them how you can either run a Repair of Office 2007 or how you can uninstall/reinstall it.

Until you can get all security-related updates for Office 2007 installed, the computer & your data should be considered at-risk.

Is it possible that this is being caused by Kaspersky interfering with security updates?

Doubtful but anything's possible.

I have no "extract all" option when I right click--what option should I use?

I put it on desktop and it doesn't offer the option to run as administrator.

I do already have a Reset_Windows_Update_Full icon on my desktop that I tried as "run as administrator" [to no avail

IMHO there's no need to "Reset Windows Update" since you successfully executed Option 3 in this tutorial two weeks ago.

Again, sometimes it's too late for the McAfee removal tool to "come to the rescue" - this may be another one of those times.

Tip => When you start shopping for a new computer, cross Seattle Computers off your list.

[revised & reposted below]

I believe you can just click to open the zip folder and right click the correct file and run it as admin that way too.

Did you follow the rest of the instructions for option 2 and 15... ?

TZ--thx for hanging in

I have no "extract all" option when I right click--what option should I use?

I put it on desktop and it doesn't offer the option to run as administrator.

I do already have a Reset_Windows_Update_Full icon on my desktop that I tried as "run as administrator" which didn't change the problem.

Ariele

Yea you can use google or bing search for each KB# and will see a M$ article for the update

Just follow the download link and download and manually install them.

The most relevant for you might be this one

https://support.microsoft.com/en-us/kb/3179573

In a perfect world they would come to you

I believe I already suggested the windows update service reset utility and you didn't want to do it

Here it is again if you changed your mind and want to give it a go

Try using this to reset the update system it's very good,

Use Option 2 on the list after right clicking it and select run as administrator

https://gallery.technet.microsoft.com/scriptcenter/Reset-Windows-Update-Agent-d824badc

Download it to your downloads folder

Right click it and select Extract all to the downloads folder.

Then right click ResetWUEng and select run as administrator

Follow the rest of the prompts

Press any key to continue

Type 2 for that Option on the list and the Enter key to reset update services..

Press y for Yes and then the Enter key I believe twice

After it has completed

Type 15 for that option and the Enter key to restart the machine.

Should say will restart in 60 seconds save your work.... press any key to continue.

After restart go to windows updates and manually check for updates shouldn't take a few minutes.