w32tm /query /status.....malfunctioning clock time work up and fix

Just spoke with escalations at HP and they said that in their lab they reproduced my computer hardware and installed windows 7 professional os and found time variance.  He said the engineers claim that every computer will have time variance.  They were able to produce 1 second every three hours variance.  They were not able to produce the over 5 minutes of time drift that I experienced during the three days after the motherboard replacement and prior to the reboot and bios update.  They were not able to reproduce the variance of over 4 minutes each day that I had on this system for the recent 5 day period.  This system is under a three year warrantee and he said he will replace it with a new one.  So I will need to learn how to find important files to move from one drive to another.  I was not well organized in saving files or folders and just clicked save to the desktop many times.  There are tax files and other files created by some software and I don't remember all of the extensions or endings to look for them with the *. method.  It will be probably one to two weeks before I receive the new notebook.  This computer has two drives.  The internal flash drive has the operating system and most of my files.  There are a few saves to the internal hard drive.  They are willing to have me move files from the internal flash drive to the internal hard drive.  Then when I receive the new system it has an extra bay where the internal hard drive can be moved to.  The new system would then have the operating system on the internal flash drive, have one empty hard drive and the hard drive from this computer.  Then with the new computer I could keep my files on the internal hard drive that was moved from this computer or I could move the files from the internal hard drive to the internal flash drive.  I'm not sure of all of the pro and con to make the best choice.  The old flash drives had unknown or limited read/write capability but todays flash drives may last the duration of the notebook???  Saving to the internal flash drive with the operating system is a lot quicker and saving to the internal hard drive takes a few extra clicks.  I'm not sure if we will ever learn what was wrong with this notebook.

In the earlier post on Kaspersky I think the root software was planning to remove MSE.  So should I let it do what it wants to do?  Then when it is done reinstall MSE with the above link?

For Malwarebytes I didn't understand your comments and hope that the scan below was the correct method.  I've scanned several times today and multiple times last week.

Were you planing to install the full Kaspersky Antivirus package?  If yes then you should uninstall MSE before installing Kaspersky.  As for Malwarebytes just run it when needed, don't have it running all the time alongside another AV program.  The machine looks clean.

John

TDSSKiller is a self executing file, it doesn't need installation, you just run it on demand, when run it will check for newer version and prompt you to download if newer a version is available.

John

Via Downloads.com I found a link for the Kaspersky that did not require uninstalling MSE.  I may have made a mistake earlier as the Kaspersky in the earlier post may have been the whole antivirus checker instead of the rootkit software.

This is the Kaspersky rootkit scan result:


I found a link to download MSE:  http://windows.microsoft.com/en-us/windows/security-essentials-download

In the earlier post on Kaspersky I think the root software was planning to remove MSE.  So should I let it do what it wants to do?  Then when it is done reinstall MSE with the above link?

For Malwarebytes I didn't understand your comments and hope that the scan below was the correct method.  I've scanned several times today and multiple times last week.