Qualcomm Atheros AR3012 Bluetooth not working in Windows 10

Anonymous

Qualcomm Athereos AR3012 Bluetooth disabled by Windows 10 need driver or replacement hardware to look for

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Anonymous

Here is how I made the AR3012 working again on Windows 10 20H1.

remove AR3012 & its drivers completely from 20H1, later let 20H1 detect it as Generic Bluetooth Radio.
download Qualcomm driver v10.0.1.15 from Microsoft Catalog website, install this driver via driver upgrade.
after v10.0.1.15 being installed, you might see additional device named in "Bluetooth LE" as the one in the Kirill's figure.
try to connect any BT device you couldn't connect after upgrading to 20H1, make sure the AR3012 really WORKS.
then download any Qualcomm driver v10.0.3.x (as Kirill mentioned, the newest one is v10.0.3.22, or let Windows Update do it later), upgrade the driver of AR3012 again with this one.

Notice: NEVER uninstall the v10.0.1.15 while/after upgrading to v10.0.3.x, or the AR3012 will fail again after reboot.

Microsoft Generic Bluetooth Driver -> Qualcomm BT driver v10.0.1.15 -> Qualcomm BT driver v10.0.3.x,

if you did followed the steps, your AR3012 should be working as usual, even after reboot.

Qualcomm Atheros Communications - Bluetooth - 10.0.1.15 (x64)

Qualcomm Atheros Communications - Bluetooth - 10.0.3.22 (x64)

I guess the "Bluetooth LE" is the critical point of this issue.

(I DID hate the crappy W10...... what's M$ doing now? let users recall how windows unstable in 1990s? )

NOTE by MELERIX: by the way, as it is an older driver, it does not support the new Windows 10 shutdown mode called fast startup*, so every time you shut down Windows and then restart it, the device appears with an error, so you have to* disable the fast startup of Windows 10*, in the power options of the control panel.*

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206 additional answers

Anonymous

2016-02-27T13:05:51+00:00

Hi,

I have the same model laptop, bought with preinstalled Windows 8.1, and updated to Windows 10 during the free upgrade. I also have the same problem where the laptop can't detect any bluetooth device.

I have successfully installed the updated driver (previous version was 8.0.1.244, installed downloaded from Qualcomm version 8.0.1.314) as per instructions, and it initially installed version 8.0.1.314, but after rebooting since the installer required a reboot, the driver was back to 8.0.1.244.

Everytime I install the updated version and reboot, Windows 10 seems to revert back to the older version.

I hope you can help on the matter

J'ven
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Anonymous

2016-01-19T10:33:38+00:00

Hi Thanks :)
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Anonymous

2015-10-03T05:21:23+00:00

Hi,

Thank you for keeping us posted on this query. We apologize for the delay in response.

Download and Install the latest Bluetooth drivers from the manufacturer’s website in compatibility mode, by following the steps below, and check if the issue is resolved.

Compatibility mode runs the program using settings from a previous version of Windows.

Step 1: Download the driver from the manufacturer’s website.

Step 2: Right-click on the driver setup file and click on properties.

Step 3: Click on the compatibilitytab and check the box Run this program in compatibility mode for, and select Windows 10 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.

Following link is an article on Make older programs compatible with this version of Windows(Applies to Windows 10 also):

**http://windows.microsoft.com/en-us/windows-8/older-programs-compatible-version-windows**

Also refer to the articles on

Get your apps and devices working in Windows(Applies to Windows 10 also):

**http://windows.microsoft.com/en-IN/windows-8/get-apps-devices-working**

How to: Install and Update drivers in Windows 10:

**http://answers.microsoft.com/en-us/insider/wiki/insider\_wintp-insider\_devices/how-to-install-and-update-drivers-in-windows-10/a97bbbd1-9973-4d66-9a5b-291300006293**

Hope this helps!

Get back to us if you have queries regarding Windows, we will be happy to help you.

Thank you,

Microsoft Community.
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Anonymous

2015-09-14T21:27:04+00:00

I have the same problem here. Same Bluetooth Chipset. Drivers are updated. Windows says the device works fine, but it wont find any bluetooth devices. I installed Bluetooth View as additional software to see if it detects any devices but it gave me the same result. Please fix this !!!!!!!!

Bluetooth is essential to modern computers ....
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