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Several days ago my Lumia 950 started randomly shutting down. It happens all of the time and when it does it is not easy to get it to start again. Rarely I am able to just hold the power button and have it turn on, usually what happens is the power button either does nothing or the phone acts like it is starting but after the "Microsoft" screen it just shuts off again. When either of those things happen the only way to get it to actually start up is to either start charging the phone or take out the battery and then put it back in. Half of the time when I am able to get it started again it says there are problems on the SD card and needs to scan it to fix errors, meaning everything that I have saved on the SD card is unusable. I have never received a message that says the scan has completed. Usually the phone shuts off on it's own shortly after and the SD card is fine when it gets started again. One time the phone was on for an hour or so and in the storage settings it looked like the SD card was still being scanned, but once restarted the SD card was fine. Unfortunately, I don't have anything else that uses microSD cards at the moment so I can't check it with another computer to see if there really is a problem.
I'm 99% sure that the solution to this problem is going to be the same as every other time that the phone screws up which is to reset everything. I'm a big fan of Microsoft and Windows phones, but I'm getting really tired of having all of these problems on a supposedly release ready phone and software and having to reset all of the time. I'm posting here on the off chance that there might be an easier solution to the problem.
By the way, I did get a notification a day or two ago after one of the shut downs that said new updates were installed, but that didn't help the random shut offs.
Thank You.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I've had my 950 for a year and a half with absolutely no problems until the latest update and now am having the exact same issues. I know people are saying it is a hardware issue, but I think it seems strange that all was fine until the latest update.
It really Baffles me that this is a hardware issue. I have two 950's and both have the same problem. When one started i switched to the other and it worked until it got an update and it started doing it as well, There is something with the software update that is causing this to be an issue.
I had exactly the same problem before, the turning off to the SD card problem. It has been 3 days now and my phone hasnt turned off except when my battery drained. My simple solution is post-its. I folded 2 post-its and placed them on top of my battery before putting the cover back on.
Why would you even think to do put post-it's on the back of your battery to solve the problem? How could that possibly cause the phone to work properly? Please explain this further, and in greater detail. Just cause if you can make it work just by adding a couple small pieces of paper to the back of the battery, I'm sure that I could then make it absolutely fail beyond the problems I am already having. Thanks in advance. 🤸🤹��🤹��🤔🤹��🤹��🤹��🤹��🤹
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Did you finally resolve this problem? I'm having the same issue.
