BSOD: The bugcheck was: 0x000000df

Anonymous
2016-06-28T12:15:13+00:00

Hello!

I manage a small team of users running Windows 7 on a network and one of them is getting the BSOD with error "The bugcheck was: 0x000000df".

I tried various things to fix it and using Norton to clean everything up, and uninstalled various useless programmes. The problem seems to have subsided for her.

Then... I changed my own Norton installation from Norton Internet Security to Norton Security with Backup.. and five minutes after I do this I get the same BSOD with the same bugcheck!!

From what I can tell the 0xdf error seems to be a "IMPERSONATING WORKER THREAD" error but I cannot find out how fix this other than usual update drivers etc. Can I find out exactly which programme is causing this? Could it really be Norton or is that just a coincidence? I really don't want to have to do a clean Windows install. 

The full error is The bugcheck was: 0x000000df (0xfffff800033b56c0, 0xfffffa800778cf40, 0xfffffa800778cf40, 0x0000000000000000). 

Any help would be greatly appreciated. I am downloading the Windows 7 SDK to be able to open the memory.dmp file now.

Here is a link to the dmp file: https://www.dropbox.com/s/f4qt2xojeadmxcu/MEMORY.zip?dl=0

Thanks!

Daniel

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2016-07-07T10:46:06+00:00

    Did you not read this thread.  It is SYmantec and the solution is obvious.  Remove it.  IMHO it is rubbish anyway

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  2. Anonymous
    2016-07-07T05:49:45+00:00

    Hi, I have 4 computers have the same problem, i.e.: window 7 64 bit, with norton security with back up, and all of them are restarting very often, with bug check error 0x000000df IMPERSONATING_WORKER_THREAD.  I would like to know any solution to solve this problem?  As I chatted with Norton support, they said it's my computer problem, not related to them (Norton).  Thanks for help.

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