Can't Boot From Bootable CD -- Bios Set Correctly

Anonymous
2015-11-02T05:57:29+00:00

I am trying for the first time to boot my Windows 8.1 laptop from the internal CD-DVD drive. I have a bootable CD in there, and yes, I do have the bios set with CDROM drive as first in the list to boot from. But when I try to boot from the CD, it won't boot, instead the computer gives me this message:

"ATAPI CDROM has been blocked by the current security policy."

(Its actually a DVD drive.) All it lets me do at that message is hit the Enter key to OK the message, and then it boots from the hard drive.

I have no idea where "security policy" settings are or what they are set for. What do I have to do to get this to boot?

This is a Gateway laptop, 2.2 MHz Intel Pentium processor, 4 GB RAM, 64 bit OS, with Windows 8.1 fully updated, and Windows Defender running and fully updated.

I have already looked everywhere I can find, but nothing seems to address this message or issue, as follows:

*I went to Help menu to look up "Security Policy." While the computer is giving me the message about "security policy," the Help menu has no idea what "security policy" is, it just comes up blank!

*I went to Control Panels/System and Security/Action Center/Change Windows Settings/Smart Screen/... All I found in there that might be involved is a setting to block anything downloaded from the Internet until I give administrator access. Well, the booting issue didn't allow me to give administrator access (yes, I am the administrator) when I tried to boot, I only could hit the enter key to OK. Nonetheless, I changed to: notify me but proceed (not a quote).

With that, I tried again, but it still would not boot from the CD, got the same message, so that setting is not it. I changed the setting back.

I see no other setting there that could be related by even a stretch. And the control panels should be dealing with the OS anyway, and this is happening while trying to boot from the OS on the CD, not the hard drive. That is, this is something in the root.

*I then went into bios area (UEFI Firmware) by sweeping in from the right and into Settings/Change PC settings ..., and found a tab in bios for Security. Looking there, there is a list of things, but it lets me access only "Supervisor Password." It was currently set as "clear," meaning no password. I left it as that -- surely I can't need a password just to boot from a CD, and the message I got in trying to boot from the CD did not allow me to enter a password.

Other settings in the Security tab were not accessible. The only ones they included that might be remotely related were:

*Password on Boot, which was set as no password. But again, the message I get with this issue does not ask for nor allow me to enter a password.

*Secure Boot Mode: Standard (It does not let me access to change that.)

Some others also were in the list that are not worth listing, not even vaguely related.

I then went into some other things elsewhere in the main settings called Startup Settings. The only thing in there that sounded the least bit vaguely related was "Enable boot logging." I punched F2 to go into that, but the machine instead restarted, and did not start from the CDROM, same message again. I went back to it, and it is still listed as Enable boot logging, does not instead say Disable - so I don't know if anything even got changed. I did not touch it again, left it as-is.

So, that's it. I've checked all the settings I know about. Nothing about this bit about "ATAPI CDROM has been blocked by current security policy."

I tested with two DVDs that I have booted from in the past on other Windows machines -- they also would not boot, but they did not give me that message.

I note, all three CDs/DVDs are being read fine by the DVD drive once the machine is booted in Windows 8.1 from the hard drive - so the issue is not that the DVD drive can't read the disks.

Where is this "security policy" set?! What do I need to do to get this to boot from the CD?

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2016-08-24T15:35:47+00:00

Hi,

So everything is back to normal... or at least working to your satisfaction ?

You seem to know more about manipulating your email than I do, but though I may be able to help by describing what my screen looks like !

I know how that kind of conversation goes... Not so much with Microsoft, but with my internet provider sometimes..

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  1. Anonymous
    2016-02-29T00:03:39+00:00

    Hi,

    I just thought of another possibility as to why Acronis is saying there is not enough space for your 2nd image..

    It may be your IDE to USB adapter that you are using... It might be exceeding it's capacity... Do you have any idea what it might be ?

    I just remembered having similar issues with some of my older USB 2.0 enclosures...

    Some have a maximum functional capacity of 200-250GB...

    Sometimes they will recognize a larger drive and function normally until you reach their limit... Then they generate some type of error concerning being full, even though they are not...

    I might have a couple of gadgets like you are using that I can check, but I'm not sure...

    Mine may be IDE to SATA...

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  2. Anonymous
    2016-02-28T01:23:18+00:00

    Hi,

    I just ran ChkDsk from the Tools Tab as well as sfc /scannow from the command prompt from within Windows 10... They both claimed to find a error(s) and fixed them...

    I didn't get any warning from ChkDsk... just a notice that it needed to restart the machine to fix files..

    It is possible that there is something about the command you used that was doing something differently...

    Were you trying to do the Optimization from a command prompt as well ?

    Fast Startup was not effected by any of this...

    The only reason I mention the bootable Hiren's CD is for the defrag.. There are other useful tools there as well, but that is just by coincidence.. If I could have found any other type of bootable defragger, I would have suggested that.

    Didn't you make a recovery drive of some type of Win 8 before you upgraded to 8.1 ?

    At the moment I would suggest keeping anything like that you might have...

    Somewhere along the line, you may be better to put the Win 8 or 8.1 in again, and start over with the Win 10... You have the Acronis Image which should do the job, but I was thinking you had one even before that on a flash drive or something...

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  3. Anonymous
    2016-02-28T01:02:23+00:00

    Thanks.

    I can boot into  Windows from other than  the internal drive and run the OS stuff on it. I have the bootable Windows 10 upgrade  disk, which includes  those system fix and set things in it.

    I also have the USB flash drive of my Win 8.1 recovery  drive -- I was going to use it to make a recovery flash drive for my  Win 10, erase  the 8.1 version. But gee, it just  occurred to me, might I be better keeping  the 8.1 restore disk instead? But its the external where our partition questions come up, not the internal. But I can boot from the DVD and run stuff from there too.  I also  have  Partition Wizard  with that "surface scan" thing. Not sure what that does.

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  4. Anonymous
    2016-02-28T00:44:06+00:00

    Hi,

    It seems to be one of the top rated free ones...

    http://pcsupport.about.com/od/defragsoftware/tp/free-defrag-software.htm

    It's primary benefit at the moment is to be able to defrag your drive(s) without booting into windows... If you can get the Windows Optimization to work, that's great...

    I will run ChkDsk on my machine and see what happens and post back...

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