Can't Boot From Bootable CD -- Bios Set Correctly

Anonymous
2015-11-02T05:57:29+00:00

I am trying for the first time to boot my Windows 8.1 laptop from the internal CD-DVD drive. I have a bootable CD in there, and yes, I do have the bios set with CDROM drive as first in the list to boot from. But when I try to boot from the CD, it won't boot, instead the computer gives me this message:

"ATAPI CDROM has been blocked by the current security policy."

(Its actually a DVD drive.) All it lets me do at that message is hit the Enter key to OK the message, and then it boots from the hard drive.

I have no idea where "security policy" settings are or what they are set for. What do I have to do to get this to boot?

This is a Gateway laptop, 2.2 MHz Intel Pentium processor, 4 GB RAM, 64 bit OS, with Windows 8.1 fully updated, and Windows Defender running and fully updated.

I have already looked everywhere I can find, but nothing seems to address this message or issue, as follows:

*I went to Help menu to look up "Security Policy." While the computer is giving me the message about "security policy," the Help menu has no idea what "security policy" is, it just comes up blank!

*I went to Control Panels/System and Security/Action Center/Change Windows Settings/Smart Screen/... All I found in there that might be involved is a setting to block anything downloaded from the Internet until I give administrator access. Well, the booting issue didn't allow me to give administrator access (yes, I am the administrator) when I tried to boot, I only could hit the enter key to OK. Nonetheless, I changed to: notify me but proceed (not a quote).

With that, I tried again, but it still would not boot from the CD, got the same message, so that setting is not it. I changed the setting back.

I see no other setting there that could be related by even a stretch. And the control panels should be dealing with the OS anyway, and this is happening while trying to boot from the OS on the CD, not the hard drive. That is, this is something in the root.

*I then went into bios area (UEFI Firmware) by sweeping in from the right and into Settings/Change PC settings ..., and found a tab in bios for Security. Looking there, there is a list of things, but it lets me access only "Supervisor Password." It was currently set as "clear," meaning no password. I left it as that -- surely I can't need a password just to boot from a CD, and the message I got in trying to boot from the CD did not allow me to enter a password.

Other settings in the Security tab were not accessible. The only ones they included that might be remotely related were:

*Password on Boot, which was set as no password. But again, the message I get with this issue does not ask for nor allow me to enter a password.

*Secure Boot Mode: Standard (It does not let me access to change that.)

Some others also were in the list that are not worth listing, not even vaguely related.

I then went into some other things elsewhere in the main settings called Startup Settings. The only thing in there that sounded the least bit vaguely related was "Enable boot logging." I punched F2 to go into that, but the machine instead restarted, and did not start from the CDROM, same message again. I went back to it, and it is still listed as Enable boot logging, does not instead say Disable - so I don't know if anything even got changed. I did not touch it again, left it as-is.

So, that's it. I've checked all the settings I know about. Nothing about this bit about "ATAPI CDROM has been blocked by current security policy."

I tested with two DVDs that I have booted from in the past on other Windows machines -- they also would not boot, but they did not give me that message.

I note, all three CDs/DVDs are being read fine by the DVD drive once the machine is booted in Windows 8.1 from the hard drive - so the issue is not that the DVD drive can't read the disks.

Where is this "security policy" set?! What do I need to do to get this to boot from the CD?

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2016-08-24T15:35:47+00:00

Hi,

So everything is back to normal... or at least working to your satisfaction ?

You seem to know more about manipulating your email than I do, but though I may be able to help by describing what my screen looks like !

I know how that kind of conversation goes... Not so much with Microsoft, but with my internet provider sometimes..

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  1. Anonymous
    2016-02-20T23:54:03+00:00

    OK. But  I think the problem here isn't  Partition Wizard, the problem is Acronis.  If  Acronis can't see the space, it is a  piece of junk software,  everyone else can see it fine. And if Acronis  needs more space, yet  it can't  be bothered to give the slightest clue how much, it is a piece of junk. Only an idiot would keep  demanding  more and more but never give a clue how much -- that is junk.

    I'll get back to this tomorrow, or next year. And I'll bet I  have no problems Imaging that with a  different  software than Acronis, a good one instead of Acronis. But first  I will have to  waste days of time running test after test, a couple hours for each, maybe looking for some setting   in there  that  addresses  this but one could never tell from the language they use, or because they hide it somewhere, or  something. I do recall having multiple other problems with Acronis communication ability. This is another one.

    I'll let you know.

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  2. Anonymous
    2016-02-20T23:09:36+00:00

    Hi,

    Acronis doesn't put anything extra on the drive... It might be miscalculating how much space is needed...

    The arrangement you made for more space is a non-standard method of expanding a drive... I warned you that there could be issues if you skipped over a partition..

    You are kind of running out of options...

    I don't want to rub it in, but your life with this project would have been a whole lot less complicated with another larger external drive...

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  3. Anonymous
    2016-02-20T22:28:13+00:00

    Well, OK, thanks for the input.  I don't think,  that is it, thoughg. But it is possible that Acronis uses  space eon the drive to do what it   is doing -- but how much it uses, I don't know.

    Space is space. If Acronis were not  made by kindergarteners, it should see the  space. Partition Wizard sees it. The OS Disk Management sees the same free space as Partition Wizard. Acronis doesn't have  a function to show what it sees  on the disk.  But  if  it doesn't see all the free space, then it  isn't seeing what EVERYONE else sees.

    Without knowing how  much more space Acronis wants, I could kill out everything on  the disk and still not have enough. It has to tell you want it needs.

    I can try a more compressed Image. I can try imaging  out of Partition Wizard instead. I don't want to waste a day doing a  top compression in Acronis  only to have it say it still needs more. They have to tell me what they want -- that's so irritating. I'm not going to keep guessing and testing for two hours, and guessing and testing for two hours, and killing things out that I want only for it to still say not enough space.

    Acronis must be parking stuff on the drive while it works on it -- but it have to tell me how much that is or I cant know how much to provide.  It might be using 50 GB  for that, I can't tell.

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  4. Anonymous
    2016-02-20T22:07:01+00:00

    Hi,

    I think Acronis doesn't like the way in which the partitions were changed and is not recognizing the extra space...

    If I were you, I would just delete #4 and #5 and expand #3 to fill the space...

    Hopefully your previous manipulation will not prevent that...

    You should still be able to migrate back everything else should that be necessary...

    What you really need is Windows and the boot partitions...

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