Can't Boot From Bootable CD -- Bios Set Correctly

Anonymous
2015-11-02T05:57:29+00:00

I am trying for the first time to boot my Windows 8.1 laptop from the internal CD-DVD drive. I have a bootable CD in there, and yes, I do have the bios set with CDROM drive as first in the list to boot from. But when I try to boot from the CD, it won't boot, instead the computer gives me this message:

"ATAPI CDROM has been blocked by the current security policy."

(Its actually a DVD drive.) All it lets me do at that message is hit the Enter key to OK the message, and then it boots from the hard drive.

I have no idea where "security policy" settings are or what they are set for. What do I have to do to get this to boot?

This is a Gateway laptop, 2.2 MHz Intel Pentium processor, 4 GB RAM, 64 bit OS, with Windows 8.1 fully updated, and Windows Defender running and fully updated.

I have already looked everywhere I can find, but nothing seems to address this message or issue, as follows:

*I went to Help menu to look up "Security Policy." While the computer is giving me the message about "security policy," the Help menu has no idea what "security policy" is, it just comes up blank!

*I went to Control Panels/System and Security/Action Center/Change Windows Settings/Smart Screen/... All I found in there that might be involved is a setting to block anything downloaded from the Internet until I give administrator access. Well, the booting issue didn't allow me to give administrator access (yes, I am the administrator) when I tried to boot, I only could hit the enter key to OK. Nonetheless, I changed to: notify me but proceed (not a quote).

With that, I tried again, but it still would not boot from the CD, got the same message, so that setting is not it. I changed the setting back.

I see no other setting there that could be related by even a stretch. And the control panels should be dealing with the OS anyway, and this is happening while trying to boot from the OS on the CD, not the hard drive. That is, this is something in the root.

*I then went into bios area (UEFI Firmware) by sweeping in from the right and into Settings/Change PC settings ..., and found a tab in bios for Security. Looking there, there is a list of things, but it lets me access only "Supervisor Password." It was currently set as "clear," meaning no password. I left it as that -- surely I can't need a password just to boot from a CD, and the message I got in trying to boot from the CD did not allow me to enter a password.

Other settings in the Security tab were not accessible. The only ones they included that might be remotely related were:

*Password on Boot, which was set as no password. But again, the message I get with this issue does not ask for nor allow me to enter a password.

*Secure Boot Mode: Standard (It does not let me access to change that.)

Some others also were in the list that are not worth listing, not even vaguely related.

I then went into some other things elsewhere in the main settings called Startup Settings. The only thing in there that sounded the least bit vaguely related was "Enable boot logging." I punched F2 to go into that, but the machine instead restarted, and did not start from the CDROM, same message again. I went back to it, and it is still listed as Enable boot logging, does not instead say Disable - so I don't know if anything even got changed. I did not touch it again, left it as-is.

So, that's it. I've checked all the settings I know about. Nothing about this bit about "ATAPI CDROM has been blocked by current security policy."

I tested with two DVDs that I have booted from in the past on other Windows machines -- they also would not boot, but they did not give me that message.

I note, all three CDs/DVDs are being read fine by the DVD drive once the machine is booted in Windows 8.1 from the hard drive - so the issue is not that the DVD drive can't read the disks.

Where is this "security policy" set?! What do I need to do to get this to boot from the CD?

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2016-08-24T15:35:47+00:00

Hi,

So everything is back to normal... or at least working to your satisfaction ?

You seem to know more about manipulating your email than I do, but though I may be able to help by describing what my screen looks like !

I know how that kind of conversation goes... Not so much with Microsoft, but with my internet provider sometimes..

Was this answer helpful?

2 people found this answer helpful.
0 comments No comments

596 additional answers

Sort by: Most helpful
  1. Anonymous
    2016-02-03T14:59:31+00:00

    Hi,

    I'm not to happy about the new Windows Update either... for the same reason as you. I always kept mine on check and notify, and now I can't... You can no longer select WHICH updates either, in the event one of them is a problem.

    If you right click on your Taskbar you will see Cortana on the list with a selection for "Hidden"...

    BTW... Glad I was able to help get you past some roadblocks... That's why I do the forums... When the weather gets better I will need to cut back and take care of a large list of outdoor maintenance around the house...

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2016-02-03T03:06:41+00:00

    OK, that answers the blinking. But the same pint, even big downloads will slow your system while you're trying to do something else. And also, you might have wanted to log off, but now they are doing 15 minutes or who knows how long of updates. I just want to decide, not the machine -- like is was before; like I said, that is another step backward, but what are you going to do.

    How do you hid Cortana? I see no setting in the to hide, only to turn it off.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2016-02-03T02:47:26+00:00

    Hi,

    That screen blinking thing... going black... was most likely a graphics driver update.

    You may now need to change your settings... The screen resolution probably was changed by the update...

    My monitor is normally 1280x1024, but it seems a lot of the upgraded drivers change it to 1024x768...

    When I change Cortana to Hidden, it completely disappears from my Taskbar, so I don't know what is going on there... Did you turn it off or change it to Hidden ?

    Both options exist in different places...

    Sometimes when Windows Update has never been run, it can take awhile...

    Same thing if it hasn't been run for months.... I notice that when I reload a Acronis Image that is a year old or so... It needs to check for a years worth of updates...

    Good luck with that... it usually goes smoothly, but like everything else... there can be exceptions...

    With all the other problems you were having, I'm a little nothing really was unusual about the upgrade at all that I can tell...

    Some people have all kinds of failures and error codes... like your 79% one or worse... repeatedly.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2016-02-03T01:46:55+00:00

    I found Windows Update, but not in Control Panels any more, in Settings. Just ran it, now notified to restart.

    I don't have the point for just notifications -- that what I want. Just now, that big pile of updates seriously interfered with me writing an e-mail, shut the screen down twice, fore the e-mail. I don't want that running until it doesn't matter.

    OK for the tip about shutting it off -- no , don't want that either.

    Oh well.

    Maybe I will set it for the Scheduled thing and see jsut what that is.

    Cortana is long off. But then that box reverts to a search box. I don't need that there.

    Had a scare when I ran Windows Update. It appeared to be searching interminably -- the problem I was leaving supposedly behind in 8.1. Aargh! I let it continue anyway and took a shower. Coming back a half hour later, it was starting the download and had a lot to things.

    I also thing that another step backward - between the lack of option I want, and the display now is definitely inferior.

    Off to do a restart now.

    Was this answer helpful?

    0 comments No comments