Can't Boot From Bootable CD -- Bios Set Correctly

Anonymous
2015-11-02T05:57:29+00:00

I am trying for the first time to boot my Windows 8.1 laptop from the internal CD-DVD drive. I have a bootable CD in there, and yes, I do have the bios set with CDROM drive as first in the list to boot from. But when I try to boot from the CD, it won't boot, instead the computer gives me this message:

"ATAPI CDROM has been blocked by the current security policy."

(Its actually a DVD drive.) All it lets me do at that message is hit the Enter key to OK the message, and then it boots from the hard drive.

I have no idea where "security policy" settings are or what they are set for. What do I have to do to get this to boot?

This is a Gateway laptop, 2.2 MHz Intel Pentium processor, 4 GB RAM, 64 bit OS, with Windows 8.1 fully updated, and Windows Defender running and fully updated.

I have already looked everywhere I can find, but nothing seems to address this message or issue, as follows:

*I went to Help menu to look up "Security Policy." While the computer is giving me the message about "security policy," the Help menu has no idea what "security policy" is, it just comes up blank!

*I went to Control Panels/System and Security/Action Center/Change Windows Settings/Smart Screen/... All I found in there that might be involved is a setting to block anything downloaded from the Internet until I give administrator access. Well, the booting issue didn't allow me to give administrator access (yes, I am the administrator) when I tried to boot, I only could hit the enter key to OK. Nonetheless, I changed to: notify me but proceed (not a quote).

With that, I tried again, but it still would not boot from the CD, got the same message, so that setting is not it. I changed the setting back.

I see no other setting there that could be related by even a stretch. And the control panels should be dealing with the OS anyway, and this is happening while trying to boot from the OS on the CD, not the hard drive. That is, this is something in the root.

*I then went into bios area (UEFI Firmware) by sweeping in from the right and into Settings/Change PC settings ..., and found a tab in bios for Security. Looking there, there is a list of things, but it lets me access only "Supervisor Password." It was currently set as "clear," meaning no password. I left it as that -- surely I can't need a password just to boot from a CD, and the message I got in trying to boot from the CD did not allow me to enter a password.

Other settings in the Security tab were not accessible. The only ones they included that might be remotely related were:

*Password on Boot, which was set as no password. But again, the message I get with this issue does not ask for nor allow me to enter a password.

*Secure Boot Mode: Standard (It does not let me access to change that.)

Some others also were in the list that are not worth listing, not even vaguely related.

I then went into some other things elsewhere in the main settings called Startup Settings. The only thing in there that sounded the least bit vaguely related was "Enable boot logging." I punched F2 to go into that, but the machine instead restarted, and did not start from the CDROM, same message again. I went back to it, and it is still listed as Enable boot logging, does not instead say Disable - so I don't know if anything even got changed. I did not touch it again, left it as-is.

So, that's it. I've checked all the settings I know about. Nothing about this bit about "ATAPI CDROM has been blocked by current security policy."

I tested with two DVDs that I have booted from in the past on other Windows machines -- they also would not boot, but they did not give me that message.

I note, all three CDs/DVDs are being read fine by the DVD drive once the machine is booted in Windows 8.1 from the hard drive - so the issue is not that the DVD drive can't read the disks.

Where is this "security policy" set?! What do I need to do to get this to boot from the CD?

Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2016-08-24T15:35:47+00:00

Hi,

So everything is back to normal... or at least working to your satisfaction ?

You seem to know more about manipulating your email than I do, but though I may be able to help by describing what my screen looks like !

I know how that kind of conversation goes... Not so much with Microsoft, but with my internet provider sometimes..

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  1. Anonymous
    2016-02-02T17:10:05+00:00

    I was just coming here to write you about that very topic. A big surprise.

    I just made the bootable DVD. I tested it, changing to Legacy boot mode to boot it. It booted fine, and says only Windows at the install page, same as yours.

    Then, just out of curiosity, I switched to UEFI boot mode and tried again. It boots fine in UEFI too!

    It boots in both Legacy AND UEFI!

    I have no understanding of how or why. But now I learn yes, I can boot in UEFI from the CD/DVD burner after all. And this disk boots in both.

    I think I will still do the upgrade from the ISO on the desktop - -unless you tell me there is some advantage to doing it from the booted DVD. But this is very interesting to know.

    In case you wonder, yes, it was both. When I switched back to UEFI, the DVD booted. I then simply closed it and let the machine reboot, and it booted to my hard drive -- clearly proving it was actually in EUFI mode when it booted from the DVD.

    I previously complained about MS not mentioning the UEFI and Legacy issue in their instructions. Now we know why. They have done something that allows it to boot in either.

    BTW, do I need to be connected to the Internet to do this install? Doesn't it have to connect to take the registration? One issue is I use a dongle for that on this machine, and I'm waiting to get to Win 10 to see if the dongle will even work with it.

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  2. Anonymous
    2016-02-02T16:25:46+00:00

    Hi,

    That's good news... That's quite a long download though !!!

    We might have discussed this, but I thought I would mention it again since you brought up the subject of needing to reboot to UEFI with a DVD in the machine...

    You should be able to create a bootable Flash Drive with either your Win 8.1 or 10 ISO...

    If the flash drive is created properly, it should boot in UEFI...

    The reason I mention this is because the day may come when you just want to wipe your hard drive and start over fresh... This would be the best way to do it if your machine is co-operative to booting with the flash drive...

    It should be... that is the way the process is supposed to work...

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  3. Anonymous
    2016-02-02T16:17:12+00:00

    OK, I just got the Win 10 64 bit ISO. 3.04 GB in size, same size as you got. So, I should now have what I need to go up to Win 10. Might do so today, to fix this problems in my Win 8.1.

    Took 13 hours, overnight. Download was going reasonable speed at first, I expected it by midnight. But it took 8 hours more than that, slowed way down for who knows what reason. But I now have it.

    Oh, yes, I'll burn it first, a bootable disk and another with the ISO to be dragged off as needed. But I will do the upgrade with the ISO from the desktop, as previously explained.

    I'll let you know how it goes -- I hope this is the last chapter!

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  4. Anonymous
    2016-02-02T03:42:11+00:00

    Hi,

    I'm really glad to hear your got the download to work... At least a couple of things are working in your favor, instead of against...

    You hadn't yet posted the bold type when I replied earlier, but it was there when I checked back...

    Not all Windows Updates can be uninstalled... just the way it is, and probably why the option wasn't there...

    That KB2919355 is a major update... Win 8.1 Update 1, which would have been called something like Service Pack 1 with earlier windows versions...

    I'm not sure why the Create Media would now suddenly work... It could be due to a repair, the ChkDsk Fixed something, or something just went right for a change...

    maybe even a server problem in your part of the country...

    It is entirely possible that I get downloads from a different server...

    I most certainly go through a bunch of different Internet cabling...

    It may even be that less people are on the internet today... It happens...

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