Can't Boot From Bootable CD -- Bios Set Correctly

Anonymous
2015-11-02T05:57:29+00:00

I am trying for the first time to boot my Windows 8.1 laptop from the internal CD-DVD drive. I have a bootable CD in there, and yes, I do have the bios set with CDROM drive as first in the list to boot from. But when I try to boot from the CD, it won't boot, instead the computer gives me this message:

"ATAPI CDROM has been blocked by the current security policy."

(Its actually a DVD drive.) All it lets me do at that message is hit the Enter key to OK the message, and then it boots from the hard drive.

I have no idea where "security policy" settings are or what they are set for. What do I have to do to get this to boot?

This is a Gateway laptop, 2.2 MHz Intel Pentium processor, 4 GB RAM, 64 bit OS, with Windows 8.1 fully updated, and Windows Defender running and fully updated.

I have already looked everywhere I can find, but nothing seems to address this message or issue, as follows:

*I went to Help menu to look up "Security Policy." While the computer is giving me the message about "security policy," the Help menu has no idea what "security policy" is, it just comes up blank!

*I went to Control Panels/System and Security/Action Center/Change Windows Settings/Smart Screen/... All I found in there that might be involved is a setting to block anything downloaded from the Internet until I give administrator access. Well, the booting issue didn't allow me to give administrator access (yes, I am the administrator) when I tried to boot, I only could hit the enter key to OK. Nonetheless, I changed to: notify me but proceed (not a quote).

With that, I tried again, but it still would not boot from the CD, got the same message, so that setting is not it. I changed the setting back.

I see no other setting there that could be related by even a stretch. And the control panels should be dealing with the OS anyway, and this is happening while trying to boot from the OS on the CD, not the hard drive. That is, this is something in the root.

*I then went into bios area (UEFI Firmware) by sweeping in from the right and into Settings/Change PC settings ..., and found a tab in bios for Security. Looking there, there is a list of things, but it lets me access only "Supervisor Password." It was currently set as "clear," meaning no password. I left it as that -- surely I can't need a password just to boot from a CD, and the message I got in trying to boot from the CD did not allow me to enter a password.

Other settings in the Security tab were not accessible. The only ones they included that might be remotely related were:

*Password on Boot, which was set as no password. But again, the message I get with this issue does not ask for nor allow me to enter a password.

*Secure Boot Mode: Standard (It does not let me access to change that.)

Some others also were in the list that are not worth listing, not even vaguely related.

I then went into some other things elsewhere in the main settings called Startup Settings. The only thing in there that sounded the least bit vaguely related was "Enable boot logging." I punched F2 to go into that, but the machine instead restarted, and did not start from the CDROM, same message again. I went back to it, and it is still listed as Enable boot logging, does not instead say Disable - so I don't know if anything even got changed. I did not touch it again, left it as-is.

So, that's it. I've checked all the settings I know about. Nothing about this bit about "ATAPI CDROM has been blocked by current security policy."

I tested with two DVDs that I have booted from in the past on other Windows machines -- they also would not boot, but they did not give me that message.

I note, all three CDs/DVDs are being read fine by the DVD drive once the machine is booted in Windows 8.1 from the hard drive - so the issue is not that the DVD drive can't read the disks.

Where is this "security policy" set?! What do I need to do to get this to boot from the CD?

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2016-08-24T15:35:47+00:00

Hi,

So everything is back to normal... or at least working to your satisfaction ?

You seem to know more about manipulating your email than I do, but though I may be able to help by describing what my screen looks like !

I know how that kind of conversation goes... Not so much with Microsoft, but with my internet provider sometimes..

Was this answer helpful?

2 people found this answer helpful.
0 comments No comments

596 additional answers

Sort by: Most helpful
  1. Anonymous
    2016-02-01T01:47:21+00:00

    Hi,

    Your update history shows nothing because of all the fix-its and stuff... The records were deleted in the process... They may still show in Installed Updates, but I'm not sure..

    I've not paid much attention to Windows Update repairs, but some seem to work and others not... Sometimes the repair involves a Refresh of Windows...

    In reality, with all of your current issues, your best bet may actually be to do the upgrade and see if it fixes them... It should... It replaces all of the Windows files.

    There is of course always the chance that the upgrade will fail in some fashion...

    That's a chance everybody takes with an upgrade...

    Too bad I don't still live nearby... I have a unneeded Win 10 DVD laying right in front of me...

    Maybe try the other link... once it starts downloading you can kick back and relax for awhile...

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2016-02-01T01:02:40+00:00

    I can't do this any more. The aggravation is so extreme- and I mean extreme -- it only hurting my health. I give up -- I would like to stay healthy.

    And for now, the issue might be that I need to first fix my OS. It seems my Windows Update is not working again, and nothing will fix it. The forums talked of a particular update to kill, but I have ZERO updates in update history, it says I have never run an update! And besides, it appears that update is from at least early 2014, so if it hasn't bothered me before, that isn't the problem today.

    In other forums, an actual Microsoft tech gave a fix, involve cryptography services and in a particular folder in System 32. I just tried it, it can't be done. Nothing, absolutely nothing is running on my machine, and t says I can't kill it out because it is open in another application. Oh well, I should have figured any suggestion from Microsoft would be idiocy. Can't be done - there is no other application open, I even turned off the internet to make sure that wasn't it.

    And this form is even driving me crazy -- not your fault. Every time I go to this, it takes eons to pen the page or to pen this response box.

    I can't do this any more. Either someone gives me a disk, or I give up. And I don't know anyone with a disk. So its over.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2016-02-01T00:21:15+00:00

    Hi,

    My Win 7 DVD says Windows 7, and the Windows 8.1 DVD says Windows 8...

    The Windows 10 DVD says nothing about Windows at all...

    I just downloaded a fresh copy yesterday when you could not, as a test...

    Try the other link I posted to TechBench... It doesn't use a tool...

    You just need to answer some questions to get the correct ISO...

    It doesn't use a tool because it doesn't create media... It just downloads the file.

    https://www.microsoft.com/en-us/software-download/techbench

    I don't have a clue as to why that tool won't run for you...

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2016-02-01T00:01:45+00:00

    OK, same problem as yesterday. I can't  open media creation tool. That's why I used the one I already had.

    If I can't get that and functioning, then I can't get Win 10.

    Oh well, so much for Windows. If I can't get it, I can't get it.

    F--- Microsoft. I give up. They  won't let me have the OS.

    If you were actually  in 301, I would ask to drop by and get a burned copy of your disk - there isn't  any  other way I'm going to get it.

    And I can't get back to this for probably a month. And Ilm not going to. F Microsoft.  Mac actually  works!

    In  one try of media creation tool, I got an error code. Looked it up in Google  and this issue  goes back for years and years. But of course, everyone has something different  to say about what to do - so there goes six more months trying to fix something MS  should be fixing. I  guess they can't afford to fix it, because Bill Gates has taken only $73 Billion  from MS for his own pocket, to **** with  the customers. MS doesn't bother to  fix things! 

    Their  tools don't work, their Website doesn't work, now my Hotmail isn't working. Everything  at MAS is broken, and it is always broken, it never works. F--- them.

    Was this answer helpful?

    0 comments No comments