Can't Boot From Bootable CD -- Bios Set Correctly

Anonymous
2015-11-02T05:57:29+00:00

I am trying for the first time to boot my Windows 8.1 laptop from the internal CD-DVD drive. I have a bootable CD in there, and yes, I do have the bios set with CDROM drive as first in the list to boot from. But when I try to boot from the CD, it won't boot, instead the computer gives me this message:

"ATAPI CDROM has been blocked by the current security policy."

(Its actually a DVD drive.) All it lets me do at that message is hit the Enter key to OK the message, and then it boots from the hard drive.

I have no idea where "security policy" settings are or what they are set for. What do I have to do to get this to boot?

This is a Gateway laptop, 2.2 MHz Intel Pentium processor, 4 GB RAM, 64 bit OS, with Windows 8.1 fully updated, and Windows Defender running and fully updated.

I have already looked everywhere I can find, but nothing seems to address this message or issue, as follows:

*I went to Help menu to look up "Security Policy." While the computer is giving me the message about "security policy," the Help menu has no idea what "security policy" is, it just comes up blank!

*I went to Control Panels/System and Security/Action Center/Change Windows Settings/Smart Screen/... All I found in there that might be involved is a setting to block anything downloaded from the Internet until I give administrator access. Well, the booting issue didn't allow me to give administrator access (yes, I am the administrator) when I tried to boot, I only could hit the enter key to OK. Nonetheless, I changed to: notify me but proceed (not a quote).

With that, I tried again, but it still would not boot from the CD, got the same message, so that setting is not it. I changed the setting back.

I see no other setting there that could be related by even a stretch. And the control panels should be dealing with the OS anyway, and this is happening while trying to boot from the OS on the CD, not the hard drive. That is, this is something in the root.

*I then went into bios area (UEFI Firmware) by sweeping in from the right and into Settings/Change PC settings ..., and found a tab in bios for Security. Looking there, there is a list of things, but it lets me access only "Supervisor Password." It was currently set as "clear," meaning no password. I left it as that -- surely I can't need a password just to boot from a CD, and the message I got in trying to boot from the CD did not allow me to enter a password.

Other settings in the Security tab were not accessible. The only ones they included that might be remotely related were:

*Password on Boot, which was set as no password. But again, the message I get with this issue does not ask for nor allow me to enter a password.

*Secure Boot Mode: Standard (It does not let me access to change that.)

Some others also were in the list that are not worth listing, not even vaguely related.

I then went into some other things elsewhere in the main settings called Startup Settings. The only thing in there that sounded the least bit vaguely related was "Enable boot logging." I punched F2 to go into that, but the machine instead restarted, and did not start from the CDROM, same message again. I went back to it, and it is still listed as Enable boot logging, does not instead say Disable - so I don't know if anything even got changed. I did not touch it again, left it as-is.

So, that's it. I've checked all the settings I know about. Nothing about this bit about "ATAPI CDROM has been blocked by current security policy."

I tested with two DVDs that I have booted from in the past on other Windows machines -- they also would not boot, but they did not give me that message.

I note, all three CDs/DVDs are being read fine by the DVD drive once the machine is booted in Windows 8.1 from the hard drive - so the issue is not that the DVD drive can't read the disks.

Where is this "security policy" set?! What do I need to do to get this to boot from the CD?

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2016-08-24T15:35:47+00:00

Hi,

So everything is back to normal... or at least working to your satisfaction ?

You seem to know more about manipulating your email than I do, but though I may be able to help by describing what my screen looks like !

I know how that kind of conversation goes... Not so much with Microsoft, but with my internet provider sometimes..

Was this answer helpful?

2 people found this answer helpful.
0 comments No comments

596 additional answers

Sort by: Most helpful
  1. Anonymous
    2016-01-31T00:53:24+00:00

    Hi,

    My instruction was to check them all... there are no System Files to delete if you uncheck the box !!!

    If you want to keep thumbnails that is not a problem...

    The "Downloads" has nothing to do with YOUR Downloads... They are files Windows Downloaded for it's own use...

    You need to get rid of potentially corrupt files to possibly fix your Windows Update...

    If you do a repair, it will be even more drastic... You will even lose the list of what is there now...

    I can think of nothing on the list that deleting would adversely affect you...

    As far as the internet connection goes... you would only notice a problem with a big file... I thought you said the Mac was SLOW...

    There is nothing the Windows Update error could have done to mess up your downloading... Mess up Windows Update yes... Downloading something else no.

    Do you have any 3rd party Antivirus program running ?

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2016-01-31T00:38:07+00:00

    Its not my internetting. It runs fine and dandy on the Mac. The issue is  the Windows machine. And  it seems to be mostly in  downloading, as in Windows Update (although that is an issue even before I choose to  download, I can't even get a list) and this latest. MS broke that yesterday, at the 79% point.

    2.5 GB might be  "relatively" small compared to the full ISO, but it is not  a small  download. 

    I've never come  across one  that large before that was not broken up specifuclly  to avoid too big a download - - that is, others have enough sense not  to impose such a big  download.  Microsoft could make it in parts in the same  folder and either  install it like  that, or combine it again after download. And anyone can split files and later concat them back together again -- well, anyone but Microsoft,  which apparently can't figure  out how to do things simply, has to find  the most  difficult way to impose things on  people.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2016-01-31T00:30:17+00:00

    OK, I'm in Disk Cleanup. What do I check to clean up? They have a ling list of choices. I  don't want  to  kill out all that stuff, it might be useful. 

    Should I uncheck them all,  and then hit the button for  "Clean UP System Files?" What  about the box for downloads  (I don't want it killing out my downloads, I have kept  them for a reason!),  and temp files,and etc? I want the thumbnails, and who  know  what some of that stuff is.

    This is stupid. To unliesh a list  like that on people who  can't  possibly have  any idea what  it is,   they could ruin their computers! This is  just plain highly irresponsible of  MS.

    I'm only doing this on the idea it might  get rid of the problem.  If not, I  have nothing else to  try.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2016-01-31T00:20:49+00:00

    Hi,

    2.5gb is relatively small... A ISO is between 3 and 4GB...

    That is the reason for the newer ESD file...

    Have you checked your internet connection to make sure it is working properly ?

    Your provider could be having issues... Try going to SpeakEasy Speed Test and see what type of download speeds you are getting...

    My downloads started instantly and ran at almost the max capacity of my connection...

    You are thinking of the wrong thing when I mention COMPUTER or ThisPC...

    It has nothing to do with the Start... it is a shortcut on the desktop...

    If you don't have one, right click on your desktop and select Personalize...

    There should be text on the upper left or center to add Desktop Icons...

    When you run Disk Cleanup, click the System Files button AFTER the first scan...

    Then check ALL of the boxes in the menu...

    Better yet... just go to the C:\Windows\System32\cleanmgr... right click on it and select Run As Administrator... This will do the System Files in one step...

    Was this answer helpful?

    0 comments No comments