Can't Boot From Bootable CD -- Bios Set Correctly

Anonymous
2015-11-02T05:57:29+00:00

I am trying for the first time to boot my Windows 8.1 laptop from the internal CD-DVD drive. I have a bootable CD in there, and yes, I do have the bios set with CDROM drive as first in the list to boot from. But when I try to boot from the CD, it won't boot, instead the computer gives me this message:

"ATAPI CDROM has been blocked by the current security policy."

(Its actually a DVD drive.) All it lets me do at that message is hit the Enter key to OK the message, and then it boots from the hard drive.

I have no idea where "security policy" settings are or what they are set for. What do I have to do to get this to boot?

This is a Gateway laptop, 2.2 MHz Intel Pentium processor, 4 GB RAM, 64 bit OS, with Windows 8.1 fully updated, and Windows Defender running and fully updated.

I have already looked everywhere I can find, but nothing seems to address this message or issue, as follows:

*I went to Help menu to look up "Security Policy." While the computer is giving me the message about "security policy," the Help menu has no idea what "security policy" is, it just comes up blank!

*I went to Control Panels/System and Security/Action Center/Change Windows Settings/Smart Screen/... All I found in there that might be involved is a setting to block anything downloaded from the Internet until I give administrator access. Well, the booting issue didn't allow me to give administrator access (yes, I am the administrator) when I tried to boot, I only could hit the enter key to OK. Nonetheless, I changed to: notify me but proceed (not a quote).

With that, I tried again, but it still would not boot from the CD, got the same message, so that setting is not it. I changed the setting back.

I see no other setting there that could be related by even a stretch. And the control panels should be dealing with the OS anyway, and this is happening while trying to boot from the OS on the CD, not the hard drive. That is, this is something in the root.

*I then went into bios area (UEFI Firmware) by sweeping in from the right and into Settings/Change PC settings ..., and found a tab in bios for Security. Looking there, there is a list of things, but it lets me access only "Supervisor Password." It was currently set as "clear," meaning no password. I left it as that -- surely I can't need a password just to boot from a CD, and the message I got in trying to boot from the CD did not allow me to enter a password.

Other settings in the Security tab were not accessible. The only ones they included that might be remotely related were:

*Password on Boot, which was set as no password. But again, the message I get with this issue does not ask for nor allow me to enter a password.

*Secure Boot Mode: Standard (It does not let me access to change that.)

Some others also were in the list that are not worth listing, not even vaguely related.

I then went into some other things elsewhere in the main settings called Startup Settings. The only thing in there that sounded the least bit vaguely related was "Enable boot logging." I punched F2 to go into that, but the machine instead restarted, and did not start from the CDROM, same message again. I went back to it, and it is still listed as Enable boot logging, does not instead say Disable - so I don't know if anything even got changed. I did not touch it again, left it as-is.

So, that's it. I've checked all the settings I know about. Nothing about this bit about "ATAPI CDROM has been blocked by current security policy."

I tested with two DVDs that I have booted from in the past on other Windows machines -- they also would not boot, but they did not give me that message.

I note, all three CDs/DVDs are being read fine by the DVD drive once the machine is booted in Windows 8.1 from the hard drive - so the issue is not that the DVD drive can't read the disks.

Where is this "security policy" set?! What do I need to do to get this to boot from the CD?

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2016-08-24T15:35:47+00:00

Hi,

So everything is back to normal... or at least working to your satisfaction ?

You seem to know more about manipulating your email than I do, but though I may be able to help by describing what my screen looks like !

I know how that kind of conversation goes... Not so much with Microsoft, but with my internet provider sometimes..

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  1. Anonymous
    2015-11-17T21:30:56+00:00

    Yes, it will save an image, but only to the first partition,  not to the second one so far. It will not do a partition recovery to the second partition, but we haven't checked that to the first -- we can't unless we can get an Image on the second.

    So, we don't want to Initialize to GPT now. OK, I was just booting Partition Wizard to do that. And I converted to GPT twice so far. BTW, I got the 64 bit Partition Wizard  since I have a 64 bit machine.

    So, do you want me to convert once more? I converted this morning. Or???  

    My external is just a plug adapter from the drive to USB port, not even an enclosure/box with a small circuit board and fan. It has a power adapter to plug the drive into the electrical socket in the wall. There's not much to it to have any firmware, its just a cable to the data port on the HDD.

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  2. Anonymous
    2015-11-17T21:13:36+00:00

    You said last night that you converted to GPT. I asked  then if I should do convert to GPT instead of Initialize to  GPT -- they are two separate, different functions in  Partition Wizard. You then somehow  combined the two terms,  and I had to  point out again  that they  are separate  functions  in Partition Wizard. You never answered. I finally stopped asking and said I would use  the convert function unless you said otherwise, because you said you Converted to GPT. I am doing exactly what you say, and explaining all that I see and do -- that's why these messages are so long. 

    Not a problem,quite understandable -- there is so much info being passed, it is easy to overlook any of it. I'll do it again, initializing rather than converting, but not now.  But its already clear that is not going to make any difference, and I will only get the options I got in the windows last night, which were not like your's; your options that you explained were like the windows in Convert. I think you converted rather than initialized. But I'll now go initialize again, like I did last night.

    I did initialize yesterday -- that produced the extra  128 MB volume. I never got that in the two times I did convert, which was this morning and two times ago. 

    I can reformat the drive a hundred times. It isn't going   to change. Acronis doesn't like it either way, convert or initialize, with  or without that first 128 MB partition, because it won't do anything needed with the second partition, regardless of which way I GPT it. It appears I can neither put the Image on the second partition nor do the partition recovery to the second partition. I have no idea why, Acronis just doesn't like the second data partition no matter what.

    You have gone way over the top in trying to help. I know it is getting quite frustrating at this point. 

    I'll post the results after I initialize again.

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  3. Anonymous
    2015-11-17T20:56:21+00:00

    OK... I was mistaken... You want to "CONVERT"...

    BTW... The problem is not with Acronis... it is with the external drive...

    Acronis is unable to function properly with the way the external drive is set up....

    You do know it will save an image... it has already done so...

    Just not in the manner that is desired...

    You might save yourself a lot of grief by purchasing a new SATA drive...

    A 3.5" drive may be a little cheaper than a 2.5", but you would not be able to put it in your laptop in the future should you so desire...

    Your IDE drive has FIRMWARE... which is a little bit like BIOS...

    If the firmware can't deal with being a GPT drive, not much can be done about that...

    In reality, the problem could also be the USB enclosure\adapter you are using for the drive... It also has it's own Firmware...

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  4. Anonymous
    2015-11-17T20:36:02+00:00

    Hi,

    Forget about what you did before and try to follow my advice....

    One reason you need to keep doing this over is because you keep trying to read between the lines, instead of following my suggestion

    You do not want to "CONVERT" the drive to anything...

    You want to "INITIALIZE" it...

    But I will double check the options again...

    I am using the free 32 bit (x86) version of Partition Wizard...

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