Can't Boot From Bootable CD -- Bios Set Correctly

Anonymous
2015-11-02T05:57:29+00:00

I am trying for the first time to boot my Windows 8.1 laptop from the internal CD-DVD drive. I have a bootable CD in there, and yes, I do have the bios set with CDROM drive as first in the list to boot from. But when I try to boot from the CD, it won't boot, instead the computer gives me this message:

"ATAPI CDROM has been blocked by the current security policy."

(Its actually a DVD drive.) All it lets me do at that message is hit the Enter key to OK the message, and then it boots from the hard drive.

I have no idea where "security policy" settings are or what they are set for. What do I have to do to get this to boot?

This is a Gateway laptop, 2.2 MHz Intel Pentium processor, 4 GB RAM, 64 bit OS, with Windows 8.1 fully updated, and Windows Defender running and fully updated.

I have already looked everywhere I can find, but nothing seems to address this message or issue, as follows:

*I went to Help menu to look up "Security Policy." While the computer is giving me the message about "security policy," the Help menu has no idea what "security policy" is, it just comes up blank!

*I went to Control Panels/System and Security/Action Center/Change Windows Settings/Smart Screen/... All I found in there that might be involved is a setting to block anything downloaded from the Internet until I give administrator access. Well, the booting issue didn't allow me to give administrator access (yes, I am the administrator) when I tried to boot, I only could hit the enter key to OK. Nonetheless, I changed to: notify me but proceed (not a quote).

With that, I tried again, but it still would not boot from the CD, got the same message, so that setting is not it. I changed the setting back.

I see no other setting there that could be related by even a stretch. And the control panels should be dealing with the OS anyway, and this is happening while trying to boot from the OS on the CD, not the hard drive. That is, this is something in the root.

*I then went into bios area (UEFI Firmware) by sweeping in from the right and into Settings/Change PC settings ..., and found a tab in bios for Security. Looking there, there is a list of things, but it lets me access only "Supervisor Password." It was currently set as "clear," meaning no password. I left it as that -- surely I can't need a password just to boot from a CD, and the message I got in trying to boot from the CD did not allow me to enter a password.

Other settings in the Security tab were not accessible. The only ones they included that might be remotely related were:

*Password on Boot, which was set as no password. But again, the message I get with this issue does not ask for nor allow me to enter a password.

*Secure Boot Mode: Standard (It does not let me access to change that.)

Some others also were in the list that are not worth listing, not even vaguely related.

I then went into some other things elsewhere in the main settings called Startup Settings. The only thing in there that sounded the least bit vaguely related was "Enable boot logging." I punched F2 to go into that, but the machine instead restarted, and did not start from the CDROM, same message again. I went back to it, and it is still listed as Enable boot logging, does not instead say Disable - so I don't know if anything even got changed. I did not touch it again, left it as-is.

So, that's it. I've checked all the settings I know about. Nothing about this bit about "ATAPI CDROM has been blocked by current security policy."

I tested with two DVDs that I have booted from in the past on other Windows machines -- they also would not boot, but they did not give me that message.

I note, all three CDs/DVDs are being read fine by the DVD drive once the machine is booted in Windows 8.1 from the hard drive - so the issue is not that the DVD drive can't read the disks.

Where is this "security policy" set?! What do I need to do to get this to boot from the CD?

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2016-08-24T15:35:47+00:00

Hi,

So everything is back to normal... or at least working to your satisfaction ?

You seem to know more about manipulating your email than I do, but though I may be able to help by describing what my screen looks like !

I know how that kind of conversation goes... Not so much with Microsoft, but with my internet provider sometimes..

Was this answer helpful?

2 people found this answer helpful.
0 comments No comments

596 additional answers

Sort by: Most helpful
  1. Anonymous
    2015-11-05T23:39:02+00:00

    Thanks for responding Slance310.  You must have missed in my previous posts -- I already have  accessed bios during startup, by holding down the F2 key. As for the Boot Options Menu  via F12, I did say that might work,  I just hadn't tested it, wasn't sure whether it would be easy to get  back to UEFI  since I don't know what might happen to the lists in Legacy,and I certainly don't want to lose access to the internal  hard drive. I will test that, and hope I have no issues getting back.

    But it  seems I should not have to be going back and forth, and others online seem to suggest they were able  to avoid that, but when I did their settings, I still could  not get CD drive. If I have to go to Boot Options Menu in  Boot Manager and go back and forth on UEFI-Legacy, then what is the point of bios having a list of which  drives to access first for  booting -- that would make no sense?!

    But do you know why I can't set boot mode to Dual, as the help menu in the Bios for that setting suggested? I also cannot set it for both at the same time, only one or the other, UEFI or Legacy.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2015-11-05T23:11:31+00:00

    Hi,

    You need to get into the actual BIOS at power on... ESC, Del, or whatever your machine uses...

    When attempting to use the Boot Options with F12, you could try Legacy...

    You are correct that the industry has let the UEFI Bios get out of control as far as any type of consistency in it's operation goes...

    BTW... 310 was my area code at one time, but no longer.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2015-11-05T22:27:53+00:00

    Thank you Slance310, especially considering this thread  has become a lot to read through.

    I just  double checked, and unfortunately, my bios do not have anything anywhere for Fast Boot. Specifically, there is nothing I can do to  get into  UEFI to do any settings for it, all I can do is select UEFI, nothing more with it.

    I have learned that apparently every model of computer, even every model of the same brand, has  any number of differences for bios, getting into bios, and everything else. Things never should  have been allowed to evolve like that, every maker should be using the same standard and for every model, but they are not. Worse, they don't give you any info about it for your model.

    If 310 is your area code, I could show you this computer.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2015-11-05T21:07:42+00:00

    Hi,

    Some UEFI BIOS settings have a FAST BOOT feature under the BOOT Tab...

    If it is set to a high enough setting, it will not allow booting from anything except the HDD...

    Was this answer helpful?

    0 comments No comments