Can't Boot From Bootable CD -- Bios Set Correctly

Anonymous
2015-11-02T05:57:29+00:00

I am trying for the first time to boot my Windows 8.1 laptop from the internal CD-DVD drive. I have a bootable CD in there, and yes, I do have the bios set with CDROM drive as first in the list to boot from. But when I try to boot from the CD, it won't boot, instead the computer gives me this message:

"ATAPI CDROM has been blocked by the current security policy."

(Its actually a DVD drive.) All it lets me do at that message is hit the Enter key to OK the message, and then it boots from the hard drive.

I have no idea where "security policy" settings are or what they are set for. What do I have to do to get this to boot?

This is a Gateway laptop, 2.2 MHz Intel Pentium processor, 4 GB RAM, 64 bit OS, with Windows 8.1 fully updated, and Windows Defender running and fully updated.

I have already looked everywhere I can find, but nothing seems to address this message or issue, as follows:

*I went to Help menu to look up "Security Policy." While the computer is giving me the message about "security policy," the Help menu has no idea what "security policy" is, it just comes up blank!

*I went to Control Panels/System and Security/Action Center/Change Windows Settings/Smart Screen/... All I found in there that might be involved is a setting to block anything downloaded from the Internet until I give administrator access. Well, the booting issue didn't allow me to give administrator access (yes, I am the administrator) when I tried to boot, I only could hit the enter key to OK. Nonetheless, I changed to: notify me but proceed (not a quote).

With that, I tried again, but it still would not boot from the CD, got the same message, so that setting is not it. I changed the setting back.

I see no other setting there that could be related by even a stretch. And the control panels should be dealing with the OS anyway, and this is happening while trying to boot from the OS on the CD, not the hard drive. That is, this is something in the root.

*I then went into bios area (UEFI Firmware) by sweeping in from the right and into Settings/Change PC settings ..., and found a tab in bios for Security. Looking there, there is a list of things, but it lets me access only "Supervisor Password." It was currently set as "clear," meaning no password. I left it as that -- surely I can't need a password just to boot from a CD, and the message I got in trying to boot from the CD did not allow me to enter a password.

Other settings in the Security tab were not accessible. The only ones they included that might be remotely related were:

*Password on Boot, which was set as no password. But again, the message I get with this issue does not ask for nor allow me to enter a password.

*Secure Boot Mode: Standard (It does not let me access to change that.)

Some others also were in the list that are not worth listing, not even vaguely related.

I then went into some other things elsewhere in the main settings called Startup Settings. The only thing in there that sounded the least bit vaguely related was "Enable boot logging." I punched F2 to go into that, but the machine instead restarted, and did not start from the CDROM, same message again. I went back to it, and it is still listed as Enable boot logging, does not instead say Disable - so I don't know if anything even got changed. I did not touch it again, left it as-is.

So, that's it. I've checked all the settings I know about. Nothing about this bit about "ATAPI CDROM has been blocked by current security policy."

I tested with two DVDs that I have booted from in the past on other Windows machines -- they also would not boot, but they did not give me that message.

I note, all three CDs/DVDs are being read fine by the DVD drive once the machine is booted in Windows 8.1 from the hard drive - so the issue is not that the DVD drive can't read the disks.

Where is this "security policy" set?! What do I need to do to get this to boot from the CD?

Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2016-08-24T15:35:47+00:00

Hi,

So everything is back to normal... or at least working to your satisfaction ?

You seem to know more about manipulating your email than I do, but though I may be able to help by describing what my screen looks like !

I know how that kind of conversation goes... Not so much with Microsoft, but with my internet provider sometimes..

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  1. Anonymous
    2016-08-03T22:54:13+00:00

    Hi,

    When the new download is complete, compare it to the old one... It should be bigger...

    Believe me, I know what a pain that kind of thing is... I have encounter tremendous wastes of time before as well..

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  2. Anonymous
    2016-08-03T22:49:02+00:00

    I downloaded and ran the new media tool from that link yesterday - I knew from last winter that that was necessary to do. I installed the ISO I got from that. Nowhere in the process until the entire installation is done can you find out what build it is.

    So now I can do it all over again, take an entire day again, and still end up with the older version.

    I just downloaded the tool once again and now am downloading the ISO, which will take hours to get. I can't do the installation again for at least the next couple days.

    Its unconscionable that they would give out the wrong version!

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  3. Anonymous
    2016-08-03T22:29:56+00:00

    Hi,

    I'm pretty sure you had the correct link... Here it is again... it is the one I used...

    http://www.microsoft.com/en-us/software-download/windows10

    Be sure to run the tool... Some people ran the old tool and got the old version... like you...

    It may have been that you simply did the download before Microsoft updated the website with the new version.... The new build is 1607... 14393... It doesn't matter about x86\x64, N, Single language, whatever... It is build 14393 regardless...

    I can't say why it would run without mentioning that it was already installed...

    BTW... That other TechBench website is still down, so you will need to use the Create Media link like before...

    I know it has the correct build now, because I just finished installing it...

    Remember yesterday I mentioned that I was unable to download it ?

    That may have been because they were switching the files...

    Again... sorry about the confusion... It wasn't made clear exactly what time of day the new build would be posted...

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  4. Anonymous
    2016-08-03T21:48:52+00:00

    Well, why would it install something that is already installed? I've never come across an installer that does that, they always say it is already there.

    Then was all that time fr downloads all the downloads since last November, which I already had!? That's stupid.

    Is that ink I used correct? It doesn't label which version it is there.

    Are we going to go through all this incredible time wasted that drove me up the wall last winter?! At every step, huge amounts of time were wasted. And how many times did I complain about MS communication. If they refuse to label it, how is anyone supposed to know if they have the right thing!?

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