Junkware Removal Tool (JRT) by Malwarebytes

Anonymous
2015-09-27T21:48:34+00:00

So, in research for a BHO remover for another poster here, I downloaded & ran Malwarebyte's JRT - just to see what it might offer. I thought I'd trust them. I do gratefully use their Anti-virus scanner on demand to supplement Defender, after all. And I've sworn to pay up should it ever catch a thing Defender missed.

To my shock, JRT found stuff & just went ahead & deleted them - w/o asking permission! Either it - or Windows - did make a restore point, however. Who can analyze this report & help decide whether I should revert? My own rerearch...

(1) PCDoctor appears to be part of Dell. But it won't be long before I attack lots of Dell stuff in here.

(2) That searchscopes entry was part of McAfee (I think), called Secure Search...

...but I've uninstalled McAfee. Now, Secure Search is gone, & BING is the default. (Honestly, I'm not sure it was actually still working.)

(3) The folder "pc drivers headquarters" was part of Driver Detective, which I did once try when still Win 8.1. It said it wanted to replace two - but I never pursued that.

I think I've talked myself into keeping the deletions - but does anyone disagree? Here's the report...


Junkware Removal Tool (JRT) by Malwarebytes

Version: 7.6.3 (09.21.2015:1)

OS: Windows 10 Home x64

Ran by PCR on Sun 09/27/2015 at 1:10:58.32



~~~ Tasks

Successfully deleted: [Task] C:\WINDOWS\system32\tasks\PCDEventLauncherTask

Successfully deleted: [Task] C:\WINDOWS\system32\tasks\PCDoctorBackgroundMonitorTask

~~~ Registry Values

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY\_CURRENT\_USER\Software\Microsoft\Internet Explorer\SearchScopes\{EBD4B3CF-DD1C-4303-88AF-0FD62ABD0CBE}

~~~ Files

~~~ Folders

Successfully deleted: [Folder] C:\ProgramData\pc drivers headquarters

Scan was completed on Sun 09/27/2015 at 1:12:36.30

End of JRT log

Windows for home | Windows 10 | Security and privacy

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  1. Anonymous
    2016-03-13T05:05:21+00:00

    You are welcome. OK. Keep us informed if anything else develops - for instance, if another Windows Driver Package slips in despite the setting you did. You disabled it on 3/1/16.

    Also, if you want, post a picture (including the version) of the other stuff in your Programs & Features that also appears at your Dell Drivers & Downloads site. That would include any Intel, Realtek & Quickset64 drivers. If the site has anything that is a higher version, I will suspect that Dell Update isn't working for you, (as it never worked for me).

    So far, as I said, every version you've got is equal to or greater than what I saw at your site - except for Dell Update, itself. And neither of us can download that one from our respective sites. Here was my previous comparison...

    ![](http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=10733e58-8c58-49f9-80ef-00f098bf0c77)

    Dell Customer Connect:                      Not at site (my version is 1.3.28.0)

    Dell Digital Delivery:         3.1.1002.0   << Site is lower

    Dell Help & Support:        2.1.59.0       << Same at site (you took it earlier in this thread)

    Dell Support Assist:                             Not at site (we've got same version)

    Dell Support Assist Agent:                  Not at site (we've got same version)

    Dell System Detect                              This one downloads when we click "Detect Drivers". I uninstall it afterwards.

    Dell Update Application:  1.8.1114.0   << Site is higher. Also, v.1.7.1007.0 is there, under "Other versions".

    Dell WLAN & Bluetooth Client Installation:  Not at site under that name. I think it's part of another item there.

    So, the site has nothing greater than what you've got for those. That's a good sign.

    But where did your version of Dell Digital Delivery, 3.1.1018.0, come from? I don't know. It's not at the site. Therefore, if Dell Update took it in - it must get them from elsewhere. Or, could the lower version have come in & later self-updated, stealthily? Or, maybe, it came in from Windows Update before you shut that off - but would it look like that in P&F, then? I just don't know! It's half the reason I uninstalled my own Dell Update!

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