I am running Windows 10 64 bit After removing a virus using windows defender and malwarebytes, I could no longer... A. remove these internet explorer add ons, to wit: Ó¦ÓÃ±¦Ò»¼ü°²×°²å¼þ npQQPhoneManagerExt.dll 电脑管家网页防火墙 TSWebMon64.dat B. activate Location in Notification since it is always greyed out now

I see you found & posted them elsewhere. I've responded there. (1) What about TAOFrame? Did you see my post about that to make a restore point, delete them all from the left pane. When it shows in just the RIGHT frame - just post a picture. (2) And what about the MS Safety Scanner at the "more information" site showing in Defender's History tab, All Detected Items? Did you download/run that? It may do something more Defender couldn't do.

Those files look good to me. You've got every one I've got, same sizes, minor difference in some dates. And your registry already looked good. Now I see in your picture (copied from above)... ...It appears to be complaining about "C:\Windows\System32\SVCHost.exe". Do you have that one, & does it look like mine (R-Clk, & select "Properties", Details tab)...?... I'm at or near the end of my usefulness in this matter of Location. Soon we must pray for a double genius to fall out of the sky & into this thread. Look up now/then to catch him lest he/she break a bone or fall on your head.

I did not take any of these... One is unchecked coz I made it a marker when I lowered the frames.... to make sure you have a picture of the entire result of the scan of Malwarebytes..

Your registry is fine as far as Location, then. But what about the "Location..." files & "Locator.exe"?

Location is greyed out, i cannot remove internet explorer 11 addon after virus removal

Anonymous

I am running Windows 10 64 bit

After removing a virus using windows defender and malwarebytes, I could no longer...

A. remove these internet explorer add ons, to wit:

Ó¦ÓÃ±¦Ò»¼ü°²×°²å¼þ npQQPhoneManagerExt.dll
电脑管家网页防火墙 TSWebMon64.dat

B. activate Location in Notification since it is always greyed out now

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

2015-10-10T00:22:41+00:00

I see you found & posted them elsewhere. I've responded there.

(1) What about TAOFrame? Did you see my post about that to make a restore point, delete them all from the left pane. When it shows in just the RIGHT frame - just post a picture.

(2) And what about the MS Safety Scanner at the "more information" site showing in Defender's History tab, All Detected Items? Did you download/run that? It may do something more Defender couldn't do.
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Anonymous

2015-10-10T00:19:08+00:00

Those files look good to me. You've got every one I've got, same sizes, minor difference in some dates. And your registry already looked good. Now I see in your picture (copied from above)...

...It appears to be complaining about "C:\Windows\System32\SVCHost.exe". Do you have that one, & does it look like mine (R-Clk, & select "Properties", Details tab)...?...

I'm at or near the end of my usefulness in this matter of Location. Soon we must pray for a double genius to fall out of the sky & into this thread. Look up now/then to catch him lest he/she break a bone or fall on your head.
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Anonymous

2015-10-09T08:58:26+00:00

I did not take any of these...

One is unchecked coz I made it a marker when I lowered the frames.... to make sure you have a picture of the entire result of the scan of Malwarebytes..
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Anonymous

2015-10-09T06:18:26+00:00

Where can I look for those?
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Anonymous

2015-10-09T05:24:57+00:00

Your registry is fine as far as Location, then. But what about the "Location..." files & "Locator.exe"?
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