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My Service Request number is **1322090110.**You can also find detailed information regarding my issue Here.
I'm request you please take my issue seriously and find out an effective solution.
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Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
@ Ritwik Sain:
I have escalated this abandoned thread. Please stop posting to other threads about this thread.
You are merely causing additional work for moderators and will not receive better or faster help by posting repeatedly about this thread
Don
Please do not get me wrong. I waited a long time for reply to my post and finally as result I lost my patience power. In addition, I had no choice to bring your attention to this thread.
I have installed some visualization manually from your provided link- WhiteCap, Windows Media 9 Series, BlazingColors etc. Then when I check the result, the same, nothing has been changed.
Issue: previous setup is not being carried over by the app.
Example:
Opened music default setup: album cover will appear
Setup default: either visualization
What happens: when WMP is closed and a music file is opened again, the set visualization is not recognized.
Also, when visualization is not enabled, full screen wouldn't be available. Full screen button does not work.
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You may obtain Microsoft-sponsored Premium (i.e., paid) Support via the Answer Desk => http://answerdesk.microsoftstore.com
I already told you before about the details of Microsoft pay support. So I hope you do not talk about this in future.
If you want to help me by himself, if you have any solution or know of any steps or anything then please tell me, I will be very happy to apply this.
