Questions about sent mails and sent items.

Anonymous
2014-10-07T23:02:52+00:00

I am using Windows 8.1. I cannot figure out the difference between Sent Items and Sent Mail. When I send an email sometimes it ends up in Sent Items and sometimes it ends up in Sent Mail. What is the difference? This is very confusing! Thanks.

Windows for home | Other | Email and communications

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Brian Tillman [Outlook MVP 2007-2019] 25,925 Reputation points
2014-10-11T02:16:53+00:00

The SentMail folder is one being supplied by your mail server.  I suspect you are using an IMAP account.  It doesn't appear you are using Outlook.com for your mail service.  Thus, your post is off-topic for the Outlook.com forum.  I have moved it to the Windows Live Mail forum on "Files, Folders, and Online Storage" where it is on-topic.

Right-click the account in the folder pane and choose Properties.  On the IMAP tab you can control the mapping of folders so that WLM will use the correct folder for saving the sent messages.

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  1. Anonymous
    2014-10-11T13:12:06+00:00

    I think this is what you mean.

    Yes, but you should enter the server's name for the folder concerned: the Sent Items path box should show Sent mail (exactly as you see it in webmail: it may be case sensitive).

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  2. Anonymous
    2014-10-11T13:01:37+00:00

    I think this is what you mean.

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  3. Anonymous
    2014-10-11T12:59:03+00:00

    Is there a  way when I delete an email in windows Live Mail, or when I send an email in windows live mail,  I can stop it from ending up in my Charter.net DELETED box? I keep getting emails from charter.net telling me my mailbox is too full, even though I have deleted emails from the deleted items box in live mail.  Then, when I have to go into charter.net to delete them, I have only TWO choices. Delete them ALL (which makes them disappear from charter.net) or delete them ONE by ONE which takes forever!! Many thanks for all your help.

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  4. Anonymous
    2014-10-11T01:10:18+00:00

    The screen shot looks like Windows Live Mail.

    The title bar will say Windows Live Mail.

    Right click on the account name > Properties > Server tab

    Is an IMAP server being used?

    Click on the IMAP tab.

    Check 'Store special folder on the IMAP server'.

    OK

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