Update KB3000850 fails to install

Hi again Robert,

OK, here's the results of dir -Re -Fi flash* | Where-Object -FilterScript {$_.VersionInfo.FileVersion} | Sort LastWriteTime | select -ExpandProperty VersionInfo -Property FullName | ft FileVersion, FullName -AutoSize:

dir : Access to the path 'C:\WINDOWS\System32\LogFiles\WMI\RtBackup' is denied.

At line:1 char:1

• dir -Re -Fi flash* | Where-Object -FilterScript {$_.VersionInfo.FileVersion} | S ...

    + CategoryInfo          : PermissionDenied: (C:\WINDOWS\Syst...es\WMI\RtBackup:String) [Get-ChildItem], UnauthorizedAccessException

    + FullyQualifiedErrorId : DirUnauthorizedAccessError,Microsoft.PowerShell.Commands.GetChildItemCommand

FileVersion FullName

7,0,19,0    C:\WINDOWS\SysWOW64\Flash.OCX

1.0.1.0     C:\WINDOWS\System32\DriverStore\FileRepository\flashusb.inf_amd64_d97dba44a43ee5a9\FlashUSB.sys

16,0,0,235  C:\WINDOWS\SysWOW64\Macromed\Flash\Flash.ocx

16,0,0,235  C:\WINDOWS\WinSxS\wow64_adobe-flash-for-windows_31bf3856ad364e35_6.3.9600.17500_none_2705599f71aa2b43\Flash.ocx

16,0,0,235  C:\WINDOWS\SysWOW64\FlashPlayerApp.exe

16,0,0,235  C:\WINDOWS\WinSxS\wow64_adobe-flash-for-windows_31bf3856ad364e35_6.3.9600.17500_none_2705599f71aa2b43\FlashPlayerApp.exe

16,0,0,235  C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl

16,0,0,235  C:\WINDOWS\WinSxS\wow64_adobe-flash-for-windows_31bf3856ad364e35_6.3.9600.17500_none_2705599f71aa2b43\FlashPlayerCPLApp.cpl

16,0,0,235  C:\WINDOWS\SysWOW64\Macromed\Flash\FlashUtil_ActiveX.dll

16,0,0,235  C:\WINDOWS\WinSxS\wow64_adobe-flash-for-windows_31bf3856ad364e35_6.3.9600.17500_none_2705599f71aa2b43\FlashUtil_ActiveX.dll

16,0,0,235  C:\WINDOWS\SysWOW64\Macromed\Flash\FlashUtil_ActiveX.exe

16,0,0,235  C:\WINDOWS\WinSxS\wow64_adobe-flash-for-windows_31bf3856ad364e35_6.3.9600.17500_none_2705599f71aa2b43\FlashUtil_ActiveX.exe

16,0,0,235  C:\WINDOWS\System32\Macromed\Flash\Flash.ocx

16,0,0,235  C:\WINDOWS\WinSxS\amd64_adobe-flash-for-windows_31bf3856ad364e35_6.3.9600.17500_none_1cb0af4d3d496948\Flash.ocx

16,0,0,235  C:\WINDOWS\WinSxS\amd64_adobe-flash-for-windows_31bf3856ad364e35_6.3.9600.17500_none_1cb0af4d3d496948\FlashUtil_ActiveX.dll

16,0,0,235  C:\WINDOWS\System32\Macromed\Flash\FlashUtil_ActiveX.dll

16,0,0,235  C:\WINDOWS\System32\Macromed\Flash\FlashUtil_ActiveX.exe

16,0,0,235  C:\WINDOWS\WinSxS\amd64_adobe-flash-for-windows_31bf3856ad364e35_6.3.9600.17500_none_1cb0af4d3d496948\FlashUtil_ActiveX.exe

16,0,0,235  C:\WINDOWS\System32\Macromed\Flash\FlashUtil64_16_0_0_235_Plugin.exe

16,0,0,235  C:\WINDOWS\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_235_Plugin.exe

16,0,0,235  C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerPlugin_16_0_0_235.exe

16,0,0,235  C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

I did uninstall my Kodak printer and tried again to install KB3000850 but still get the problem with wiaek002.inf, here is the extract from the CBS log:

2014-12-14 17:17:14, Info                  CBS            INSTALL index: 37, phase: 1, result 3, inf: wiaek002.inf

2014-12-14 17:17:14, Info                  CBS    Doqe: Recording result: 0x80070003, for Inf: wiaek002.inf

2014-12-14 17:17:14, Info                  CBS    DriverUpdateInstallUpdates failed [HRESULT = 0x80070003 - ERROR_PATH_NOT_FOUND]

2014-12-14 17:17:14, Info                  CBS    Doqe: Failed installing driver updates [HRESULT = 0x80070003 - ERROR_PATH_NOT_FOUND]

2014-12-14 17:17:14, Info                  CBS    Perf: Doqe: Install ended.

2014-12-14 17:17:14, Info                  CBS    Failed installing driver updates [HRESULT = 0x80070003 - ERROR_PATH_NOT_FOUND]

2014-12-14 17:17:14, Error                 CBS    Shtd: Failed while processing non-critical driver operations queue. [HRESULT = 0x80070003 - ERROR_PATH_NOT_FOUND]

2014-12-14 17:17:14, Info                  CBS    Shtd: Rolling back KTM, because drivers failed.

I also run dir -Re -Fi "*wiaek*" -Fo  -ErrorAction:SilentlyContinue  | Sort-Object LastWriteTime | ft Length, FullName -AutoSize (after uninstalling my Kodak printer), and here's the results:

Length FullName

 12642 C:\WINDOWS\WinSxS\amd64_wiaek002.inf_31bf3856ad364e35_6.3.9600.16384_none_17eb18b81306b242\wiaek002.inf

   383 C:\WINDOWS\WinSxS\Manifests\amd64_wiaek002.inf_31bf3856ad364e35_6.3.9600.16384_none_17eb18b81306b242.manifest

       C:\WINDOWS\WinSxS\amd64_wiaek002.inf_31bf3856ad364e35_6.3.9600.16384_none_17eb18b81306b242

 12642 C:\WINDOWS\Inf\wiaek002.inf

   271 C:\WINDOWS\WinSxS\Manifests\amd64_wiaek002.inf-languagepack_31bf3856ad364e35_6.3.9600.16384_en-gb_267c72cf1ecb42a0.manifest

   244 C:\WINDOWS\WinSxS\Manifests\amd64_wiaek002.inf.resources_31bf3856ad364e35_6.3.9600.16384_en-us_3295fc9bcf7ff3a6.manifest

  2020 C:\WINDOWS\WinSxS\amd64_wiaek002.inf.resources_31bf3856ad364e35_6.3.9600.16384_en-us_3295fc9bcf7ff3a6\wiaek002.inf_loc

  2020 C:\WINDOWS\System32\DriverStore\en-US\wiaek002.inf_loc

       C:\WINDOWS\WinSxS\amd64_wiaek002.inf.resources_31bf3856ad364e35_6.3.9600.16384_en-us_3295fc9bcf7ff3a6

 12642 C:\WINDOWS\WinSxS\amd64_wiaek002.inf_31bf3856ad364e35_6.3.9600.17415_none_1837b39412cd1eca\wiaek002.inf

  2835 C:\WINDOWS\SoftwareDistribution\Download\c81c3f7fc84ac954c4736bb1c59de0fa\amd64_wiaek002.inf_31bf3856ad364e35_6.3.9600.17415_none_1837b39412cd1eca.manifest

   384 C:\WINDOWS\WinSxS\Manifests\amd64_wiaek002.inf_31bf3856ad364e35_6.3.9600.17415_none_1837b39412cd1eca.manifest

       C:\WINDOWS\WinSxS\amd64_wiaek002.inf_31bf3856ad364e35_6.3.9600.17415_none_1837b39412cd1eca

Any other ideas?

Regards,

Richard

a separate Adobe Flash update today which I installed OK. I did try DISM again but, unfortunately, the same error still occurs (0x800f0906). I've checked my update history and it seems I do have KB2889543 installed.

KB2889543.  Flash modules at version level  11.8.800.174?  Was that a problem?...  Oh.  We haven't looked at that yet because we were ignoring FileVersion (because IMO it is being unreliably maintained).  And that update is very old so probably its modules have been compressed or archived so we can't use the Length as an identifier.  And I still don't know how to derive a package name from these "FullName" things that we are finding.  Wonderful.

Also, I don't know how this was distributed but apparently it represents an alternate source (somehow)?

http://helpx.adobe.com/flash-player/release-note/fp_118_air_38_release_notes.html

Still, the good news is that you can keep on going, ignoring DISM's concerns about Flash.   ; }

Try this pipeline for some clues about FileVersion.  FWIW I don't have anything anywhere near version 11.

In my case the ordering sort of makes sense, anything for version 15 came before version 16 and those are the only ones I have

. 

Here are the results of PS C:\windows> dir -Re -Fi "*wiaek*" -Fo  -ErrorAction:SilentlyContinue  | Sort-Object Name, LastWriteTime | ft Length, FullName -AutoSize :

Oops.  I have given you the sort keys we were using for the Flash problem.  It should probably only be  LastWriteTime.   Using Name for the Flash stuff was just an attempt to group the different module names usefully.  But with the new pattern including a leading asterisk that may be putting results in a less useful order.

It does appear that I am missing the one in FileRepository (and it's associated subdirectory). Should I create this directory and copy in wiaek002.inf and try the update again?

Is that the only discrepancy?  I imagine it would be a benign change but it would be nicer if we knew of an actual repair technique for this.  How did it get corrupted?

Have you considered uninstalling the Kodak thing to see if that would change your symptom?  Being absurdly optimistic it's possible that the uninstall would actually repair the damage.  However, I was only hoping that if the update had less reason to notice the damage that the update might go on and then you could hopefully redo whatever it was to install it before.   <eg>

HTH

Robert

Hi Robert,

Sorry it's taken me a while to respond, been a bit busy.

Anyway, there has also been a separate Adobe Flash update today which I installed OK. I did try DISM again but, unfortunately, the same error still occurs (0x800f0906). I've checked my update history and it seems I do have KB2889543 installed.

Here are the results of PS C:\windows> dir -Re -Fi "*wiaek*" -Fo  -ErrorAction:SilentlyContinue  | Sort-Object Name, LastWriteTime | ft Length, FullName -AutoSize :

Length FullName

       C:\WINDOWS\WinSxS\amd64_wiaek002.inf.resources_31bf3856ad364e35_6.3.9600.16384_en-us_3295fc9bcf7ff3a6

244    C:\WINDOWS\WinSxS\Manifests\amd64_wiaek002.inf.resources_31bf3856ad364e35_6.3.9600.16384_en-us_3295fc9bcf7ff3a6.manifest

       C:\WINDOWS\WinSxS\amd64_wiaek002.inf_31bf3856ad364e35_6.3.9600.16384_none_17eb18b81306b242

383    C:\WINDOWS\WinSxS\Manifests\amd64_wiaek002.inf_31bf3856ad364e35_6.3.9600.16384_none_17eb18b81306b242.manifest

       C:\WINDOWS\WinSxS\amd64_wiaek002.inf_31bf3856ad364e35_6.3.9600.17415_none_1837b39412cd1eca

384    C:\WINDOWS\WinSxS\Manifests\amd64_wiaek002.inf_31bf3856ad364e35_6.3.9600.17415_none_1837b39412cd1eca.manifest

271    C:\WINDOWS\WinSxS\Manifests\amd64_wiaek002.inf-languagepack_31bf3856ad364e35_6.3.9600.16384_en-gb_267c72cf1ecb42a0.manifest

12642  C:\WINDOWS\WinSxS\amd64_wiaek002.inf_31bf3856ad364e35_6.3.9600.16384_none_17eb18b81306b242\wiaek002.inf

12642  C:\WINDOWS\Inf\wiaek002.inf

12642  C:\WINDOWS\WinSxS\amd64_wiaek002.inf_31bf3856ad364e35_6.3.9600.17415_none_1837b39412cd1eca\wiaek002.inf

2020   C:\WINDOWS\WinSxS\amd64_wiaek002.inf.resources_31bf3856ad364e35_6.3.9600.16384_en-us_3295fc9bcf7ff3a6\wiaek002.inf_loc

2020   C:\WINDOWS\System32\DriverStore\en-US\wiaek002.inf_loc

It does appear that I am missing the one in FileRepository (and it's associated subdirectory). Should I create this directory and copy in wiaek002.inf and try the update again?

Regards,

Richard

All the other updates from patch Tuesday installed OK but, unfortunately for me, KB3000850 still refuses to install.

Well, having previously hidden this patch I see that the patch load for 12/10 ran and good old KB3000850 installed without problems.  Hope it works for the rest of you.