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The site has been ruined; the reliability ratings were great and held extremely useful information...
Why has it gone, and where can I find AIS data on vehicles now?
I'm quite upset, as this was literally the only source I know of such valuable data.
It's wrong to remove such a unique source of information from the internet this way. This is definitely a reckless corporate maneuver, akin to wiping out an entire rare species. I appreciate the service, but profits should never obstruct peoples access to knowledge. This alone is more valuable than any profit, and I'm well aware of the costs and effort required in obtaining AIS data. Again - I appreciate the service but this gross incompetence is truly infuriating sometimes.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi,
Thank you for posting the query in Microsoft Community Forums.
It must be difficult when things do not work as expected. I would suggest you to follow these steps to report an issue regarding MSN Auto Reliability.
a. Go to your MyMSN page
b. Click the Feedback link at the lower right
c. Report the issue to Support
d. MSN Support will look into the issue.
Hope this information helps.
Hello MSN Auto users,
The new MSN Auto pages now offer the following options:
• Car Finder – this was called Decision Guide in previous release – this allows the user to search for cars by attributes.
• VIP / Vehicle Information Pages – these are the detailed pages about a particular car.
• Car Compare – these allow users to do side by side comparisons of cars.
They are currently only supporting new cars. The MSN team plans on adding back used cars soon. I will update this thread as soon as I have the information/timeframe.
For those of you who wish to research on new vehicles, please follow the steps below:
If you want to compare vehicles, simply check the ADD TO COMPARE box for all vehicles you are interested in. The ADD TO COMPARE boxes will turn to COMPARE. Just click on any of them to see the results.
You will be able to see side-by-side results:
You may also select data to compare such as Compare Summary, Compare Engine, Compare Safety, Compare Interior and Compare Exterior:
Hope this helps.
Thanks,
Adriana
Maybe they dropped the content data provider of the reliability data because they got acquired which changed costs and such??
"Identifix Direct-Hit is the company’s award-winning subscription-based online diagnostic product. Direct-Hit provides quick fixes, time-saving diagnostics and real world information that allow a quick and effective diagnosis. Direct-Hit enables technicians to perform repairs profitably and accept repair services on jobs that otherwise might have been turned away. The company also serves as a content supplier to Microsoft’s MSN.Auto Web site for used vehicle reliability and reparability data."
Which in the last couple of years Solera Inc. has since purchased Identifix. Who knows what goes on behind the business reasoning.
CarComplaints.com is an interesting and somewhat useful site. The data set is slim compared to msn.auto's old site. Also real cost of repairs and the "weighting" of the complaints relative to the number of vehicles on the road is completely absent, ie., carcomplaints might list the number of complaints but there is no perspective relative to the actual rate of occurrence. 2013 Dodge Dart had about 30 complaints of "failure to accelerate" with no data on cost to remedy, whether that number was a troublingly high number for the total number of Darts on the road, or whether it was insignificant. It is simply a self-reporting site similar to Consumer reports and lacking reliability and perspective. Regular visits to the site ALONG with using other quasi-authoritative reliability sites, including Edmunds and government sites lets you develop something of a "feel" for reliability over time. But now you're talking about investing the time a full time auto reporter would. So, not very useful for the time-pressed layperson.
" . . .At that time i also bought a subscription to consumer reports. MSN auto was more visually appealing, but all in all both sites had very similar info." Don't be fooled -- and this is the REAL tragedy of no MSN.Auto reliability reports -- Consumer Reports "reliability ratings" are in no way, shape, or form similar to MSN's. Msn's were real world, actual repair and cost data driven. Consumer Reports are anecdotal, self-reporting by owners, if and when they remembered and if and when they bothered to report real numbers, remembered numbers, or self-justifying their purchase numbers (which is a REAL problem on self-reported sites).
In direct, side-by-side comparisons, as both Honda and Toyota reliability were steadily declining, MSN caught is right at the start. Consumer Reports MISSED it entirely and were still recommending them as the pinnacle of reliability even up to the moment of their monumental recalls! Consumer Reports reliability ratings aren't worth the paper they're printed on.
