What happened to MSN Auto Reliability?

Anonymous

The site has been ruined; the reliability ratings were great and held extremely useful information...

Why has it gone, and where can I find AIS data on vehicles now?

I'm quite upset, as this was literally the only source I know of such valuable data.

It's wrong to remove such a unique source of information from the internet this way. This is definitely a reckless corporate maneuver, akin to wiping out an entire rare species. I appreciate the service, but profits should never obstruct peoples access to knowledge. This alone is more valuable than any profit, and I'm well aware of the costs and effort required in obtaining AIS data. Again - I appreciate the service but this gross incompetence is truly infuriating sometimes.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

Anonymous

Hi,

Thank you for posting the query in Microsoft Community Forums.

It must be difficult when things do not work as expected. I would suggest you to follow these steps to report an issue regarding MSN Auto Reliability.

a. Go to your MyMSN page

b. Click the Feedback link at the lower right

c. Report the issue to Support

d. MSN Support will look into the issue.

Hope this information helps.

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Answer accepted by question author

Anonymous

Hello MSN Auto users,

The new MSN Auto pages now offer the following options:

• Car Finder – this was called Decision Guide in previous release – this allows the user to search for cars by attributes.

• VIP / Vehicle Information Pages – these are the detailed pages about a particular car.

• Car Compare – these allow users to do side by side comparisons of cars.

They are currently only supporting new cars. The MSN team plans on adding back used cars soon. I will update this thread as soon as I have the information/timeframe.

For those of you who wish to research on new vehicles, please follow the steps below:

Go to Research: http://www.msn.com/en-us/autos/research
Scroll down to Review/Search by category
You may select other attributes under More Search Options and click on the Search box

This will bring you to the Car Finder page where you can select the filters that apply to your search:

If you want to compare vehicles, simply check the ADD TO COMPARE box for all vehicles you are interested in. The ADD TO COMPARE boxes will turn to COMPARE. Just click on any of them to see the results.

You will be able to see side-by-side results:

You may also select data to compare such as Compare Summary, Compare Engine, Compare Safety, Compare Interior and Compare Exterior:

Hope this helps.

Thanks,

Adriana

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75 additional answers

Anonymous

2015-08-12T01:50:44+00:00

This is not the least bit helpful
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Anonymous

2015-08-03T05:40:07+00:00

Haven't looked at Autos.msn.com for a while. I came too look at reliability reports, and low and behold, all gone. Now the site lost it's single, distinct feature that pulled every user there.

This is when I'm glad the Wayback Machine exists. History is preserved, but too bad Microsoft now lost all its user base for the Autos section.
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Anonymous

2015-07-29T21:54:49+00:00

The MSN Autos webpage is now useless. No reviews, no reliability ratings. It was a draw for many users, and you killed it. I won't use the new site - it has far less information, and no reviews from actual users.

This is an epic fail of a site - makes me wonder if someone's lawyers got to you :(
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