Side by side configuration is incorrect

Anonymous
2015-08-06T16:50:47+00:00

WINDOWS 10 Pro error The application has failed to start because the side by side configuration is incorrect please see the application event log or use the command line sxstrace.exe tool for more detail.

I am getting the error "

"WINDOWS 10 error The application has failed to start because the side by side configuration is incorrect please see the application event log or use the command line sxstrace.exe tool for more detail." for every application that i try to launch.

I can't Install Quick Time App

Please help 

***Post moved by the moderator to the appropriate forum category.***

*Modified title for accuracy*

*Original title: "WINDOWS 10 error The application has failed to start because the side by side configuration is incorrect.*

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2015-08-09T20:24:51+00:00

Hi,

Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I apologies for the delay in reply. I will certainly help you with this.

This error may happen due to system file corruption or Visual C++ redistributable package corruption. I suggest you to follow the below given methods:

Method 1:

Kindly download and install Microsoft Visual C++ 2013 Redistributable Packagefrom below given link and check if it helps:

Visual C++ Redistributable Packages for Visual Studio 2013

http://www.microsoft.com/en-in/download/details.aspx?id=40784

Method 2:

I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow the below given steps:

  • Press Windows key + X, select Command prompt (Admin) to bring up elevated Command prompt.
  • In Command prompt type sfc/scannow and press enter.
  • Restart the computer.

If no corrupted system files were found in the previous state, then I suggest you to try the following steps: 

  • Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
  • In command prompt, type the following commands and press Enter after each command:

                DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Restorehealth

  • Close the command prompt and restart the PC and check if it works.

Hope this information helps. Please post back with the results, we will be glad to assist you further.

Thank you.

Was this answer helpful?

1100+ people found this answer helpful.
0 comments No comments
Answer accepted by question author
Anonymous
2016-08-25T01:24:13+00:00

The problem was corrupted Google Chrome, my default browser.  I deleted the program and installed a new one.  It works now.

Was this answer helpful?

600+ people found this answer helpful.
0 comments No comments

196 additional answers

Sort by: Most helpful
  1. Anonymous
    2017-07-14T05:50:04+00:00

    method 1 didn't work, message: will not work on my pc

    method 2  tried first part: windows key + x   Command prompt (Admin)

    command prompt and command prompt (admin)  came up and I selected Admin. Now another problem

    I typed in DISM.exe/Online /Cleanup-image /Scanhealth : as I finished typing in dism etc I entered and received an

    Error: 87

    saying this was unknown,

    For more information, refer to the help by running DISM.exe /?.

    this file can be found at:  c:\windows\logs\DISM\dism.log

    C:\windows\System32>

    I will follow the instructions on where to find and let you know what happens

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2017-07-06T22:11:46+00:00

    I receive message

    You must be administrator running a console session in order to use sfc utility

    and 

    Elevated permissions are required to run DISM

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2017-07-02T09:27:20+00:00

    this link video helped me aout https://www.youtube.com/watch?v=hvNa31io8so

    Was this answer helpful?

    0 comments No comments