BitLocker locked my external harddrive by itself?!

Anonymous
2014-10-11T23:49:51+00:00

Hi,

Today I connected my external harddrive to my PC and it popped-up this message saying the drive is locked by bitlocker.

This has never happend before on the same PC.

I had no clue wat bitlocker was, so I looked it up and I start to believe that I will never be able to acces my drive again because:

I have no recovery key or password because I have never been in contact with bitlocker in my life untill now.

I searched on every drive inside and outside my PC for it and my microsoft account tells me I have 0 keys stored. 

So, what can I do? This disk contains data I need, so formatting is not an option.

***Post moved by the moderator to the appropriate forum category.***

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

56 answers

Sort by: Most helpful
  1. Anonymous
    2017-09-29T09:25:10+00:00

    I'm a Software Engineer and use a 2TB external Seagate drive to backup my work, I've been using this same workflow for about 8 months without a problem.

    Yesterday, I turned my Windows 10 Pro machine on and the Seagate drive was encrypted.

    I was never prompted to enable Bitlocker, and more importantly at no point was the opportunity to save or print the unlock key presented to me. This all happened in the background without my knowledge.

    My theory? If Windows suffers a system or security exception it encrypts all the external drives at startup.

    Obviously, like others, I'm completely furious. It's pretty scandalous that Microsoft have let this continue for YEARS without ever even acknowledging it. I'm going to have to raise it with some tech news outlets as users should be clearly aware that there is a risk in using USB drives with Windows.

    Who needs ransomware when we have Microsoft.

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2017-11-06T18:56:35+00:00

    When the f*** will microsoft aknowledge this issue ??? All the posters here would lie or have forgotten that they turned on bitlocker ? That can't be a coincidence ! FFS, is it that complicated to at least admit that microsoft support can be wrong and start doing your troubleshouting job ?

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2014-10-12T13:15:36+00:00

    Hi,

    Thank you for posting in Microsoft Communities.

    As I understand that you are unable to access your external hard disc and you get a message stating “The drive is locked by bit locker”.

    BitLocker Drive Encryption will lock an encrypted drive and require recovery in these situations:

    1. BitLocker has detected a possible security risk during startup.
    2. BitLocker startup key or PIN is lost, or the startup key is damaged.

    Note 1: if a drive is locked using Bit Locker there is no way you can unlock it without the key. if you don’t have the key you cannot access the Drive. The key or the Recovery drive is the only way to access your drive back.

    Note 2: Bit Locker will not be enabled automatically.

    Regain access to a computer locked by BitLocker Drive Encryption:

    http://windows.microsoft.com/en-us/windows-8/bitlocker-drive-encryption

    Thank you for contacting Microsoft Communities.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2016-01-26T17:21:59+00:00

    I have the very same problem. My external hard drive was locked by bitlocker which I never have used. So I can not have any "security key". How can Microsoft do these kind of "systems"?

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2015-09-20T04:55:49+00:00

    The same thing happened to me.  I never even knew there was such a thing as bitlocker, let alone how to lock it.  Now my external hard drive with all my music, photos backed up is unusable.  I am extremely upset about this.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments