Mine is also failing, new Surface Pro 3.
KB3038314 Fails to Install get the error 80092004.
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Anonymous
KB3038314 which was recently deployed by Windows update refuses to install. This is a 64 bit Win 7 Pro machine running IE 11. I've tried both the Windows Update web install method and downloading the update separately and both methods fail. The update is part of MS15-032 released on April 14 (Patch Tuesday). Has anyone else experienced this issue and found a solution? After the update fails there is a failure code of 80092004 displayed and a message that says "Windows Update encountered an unknown error. I have tried the Microsoft Fixit Tool and uninstalling IE 11 and reinstalling. Any advice would be much appreciated. Thanks!
Windows for home | Previous Windows versions | Windows update
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Anonymous
2015-04-17T11:30:22+00:00 -
Anonymous
2015-04-17T10:44:13+00:00 Same issue here
- Got the same failure code 80092004
- Uninstalling IE11 then reinstalling it on a Windows 7 Pro SP1 x64
- Tried both Windows Update web install method and manual installation after downloading this update
- Tried Microsoft Fix It
All methods failed :-(
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Anonymous
2015-04-17T09:44:40+00:00 previous poster who suggests hiding the update.... Check your update list.... This kb3038314 was used for the cumulative security update to IE 7, 8, 9 and 11.
I think most postings on here are specifically for IE 11
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Anonymous
2015-04-17T09:25:56+00:00 And another, clean install 7 Home Premium SP1, pretty conclusively a bug. Oh well, no need to investigate further...
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Anonymous
2015-04-17T09:11:39+00:00 Checking the IE version - It looks to me like it has already been updated. I recommend hiding the update.