Windows 7 Ultimate 64 bit - Help with BSOD!!

Anonymous
2015-04-08T03:48:26+00:00

Hi All,

I am getting recurring BSOD errors on my Desktop. There are no recent hardware / software changes / additions other than windows updates.

Please help me with this.

OS: Windows 7 Ultimate 64bit - 8GB DDR3 RAM (with all latest Microsoft updates installed)

Motherboard and Processor - i7-870 processor on Intel DP55KG Motherboard

==================================================

Dump File         : 040815-21590-01.dmp

Crash Time        : 4/8/2015 6:48:51 AM

Bug Check String  : BAD_POOL_HEADER

Bug Check Code    : 0x00000019

Parameter 1       : 00000000`00000003

Parameter 2       : fffffa80`0608fe20

Parameter 3       : fffffa80`0608fe20

Parameter 4       : 00000000`00000000

Caused By Driver  : ntoskrnl.exe

Caused By Address : ntoskrnl.exe+74ec0

File Description  : NT Kernel & System

Product Name      : Microsoft® Windows® Operating System

Company           : Microsoft Corporation

File Version      : 6.1.7601.18741 (win7sp1_gdr.150202-1526)

Processor         : x64

Crash Address     : ntoskrnl.exe+74ec0

Stack Address 1   :

Stack Address 2   :

Stack Address 3   :

Computer Name     :

Full Path         : C:\Windows\Minidump\040815-21590-01.dmp

Processors Count  : 8

Major Version     : 15

Minor Version     : 7601

Dump File Size    : 315,872

Dump File Time    : 4/8/2015 6:51:06 AM

==================================================

==================================================

Dump File         : 040815-24601-01.dmp

Crash Time        : 4/8/2015 2:36:33 AM

Bug Check String  : IRQL_NOT_LESS_OR_EQUAL

Bug Check Code    : 0x0000000a

Parameter 1       : ffffffff`ffffffd8

Parameter 2       : 00000000`00000002

Parameter 3       : 00000000`00000000

Parameter 4       : fffff800`0368924b

Caused By Driver  : ntoskrnl.exe

Caused By Address : ntoskrnl.exe+74ec0

File Description  : NT Kernel & System

Product Name      : Microsoft® Windows® Operating System

Company           : Microsoft Corporation

File Version      : 6.1.7601.18741 (win7sp1_gdr.150202-1526)

Processor         : x64

Crash Address     : ntoskrnl.exe+74ec0

Stack Address 1   :

Stack Address 2   :

Stack Address 3   :

Computer Name     :

Full Path         : C:\Windows\Minidump\040815-24601-01.dmp

Processors Count  : 8

Major Version     : 15

Minor Version     : 7601

Dump File Size    : 352,224

Dump File Time    : 4/8/2015 2:38:12 AM

==================================================

==================================================

Dump File         : 040115-21481-01.dmp

Crash Time        : 4/1/2015 8:08:42 PM

Bug Check String  : DRIVER_POWER_STATE_FAILURE

Bug Check Code    : 0x0000009f

Parameter 1       : 00000000`00000003

Parameter 2       : fffffa80`06b03a10

Parameter 3       : fffff800`00b9a518

Parameter 4       : fffffa80`0694f0b0

Caused By Driver  : ntoskrnl.exe

Caused By Address : ntoskrnl.exe+74ec0

File Description  : NT Kernel & System

Product Name      : Microsoft® Windows® Operating System

Company           : Microsoft Corporation

File Version      : 6.1.7601.18741 (win7sp1_gdr.150202-1526)

Processor         : x64

Crash Address     : ntoskrnl.exe+74ec0

Stack Address 1   :

Stack Address 2   :

Stack Address 3   :

Computer Name     :

Full Path         : C:\Windows\Minidump\040115-21481-01.dmp

Processors Count  : 8

Major Version     : 15

Minor Version     : 7601

Dump File Size    : 1,001,424

Dump File Time    : 4/1/2015 9:27:00 PM

==================================================

==================================================

Dump File         : 033115-18891-01.dmp

Crash Time        : 3/31/2015 9:33:53 AM

Bug Check String  : DRIVER_POWER_STATE_FAILURE

Bug Check Code    : 0x0000009f

Parameter 1       : 00000000`00000003

Parameter 2       : fffffa80`06b0c060

Parameter 3       : fffff800`00b9a518

Parameter 4       : fffffa80`0ba684f0

Caused By Driver  : ntoskrnl.exe

Caused By Address : ntoskrnl.exe+74ec0

File Description  : NT Kernel & System

Product Name      : Microsoft® Windows® Operating System

Company           : Microsoft Corporation

File Version      : 6.1.7601.18741 (win7sp1_gdr.150202-1526)

Processor         : x64

Crash Address     : ntoskrnl.exe+74ec0

Stack Address 1   :

Stack Address 2   :

Stack Address 3   :

Computer Name     :

Full Path         : C:\Windows\Minidump\033115-18891-01.dmp

Processors Count  : 8

Major Version     : 15

Minor Version     : 7601

Dump File Size    : 958,704

Dump File Time    : 3/31/2015 2:14:05 PM

==================================================

Thank you,

Venu

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2015-04-08T14:50:35+00:00

Were you running the Microsoft Safety scanner, when this occurred? Please run driver verifier (DV) per the instructions in the link below.

Note: Make sure to read and remember the steps to reset DV in the event of a crash, and post a link to the newly generated crash dump here.

Driver Verifier-- tracking down a mis-behaving driver. Co-Authored by ZigZag3143& JMH3143

http://answers.microsoft.com/en-us/windows/wiki/windows\_other-system/driver-verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4b6d-95b3-c48669e4c983

Was this answer helpful?

0 comments

42 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2015-04-30T20:45:33+00:00

    Hi Gerry,

    I have made the changes as requested.

    Thank you,

    Venu

    Was this answer helpful?

    0 comments
  2. Anonymous
    2015-04-30T16:00:30+00:00

    Venu.

    Is the system stable now? If not, please upload and share the latest dump files.

    Thanks!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2015-04-30T15:44:59+00:00

    Venu

    You need to share the files with everyone.

    To upload click on this link: https://onedrive.live.com/

    Place the cursor on Files and click on Upload.

    A window opens with Choose File to Upload. Place the cursor on the file to be uploaded and click on the Open button.

    A rectangular box appears containing the file that has been uploaded. Check the box in the top right corner of the rectangular box.

    Click on Share and then click on Get a Link.

    Click on Public

    Click onCreate Link

    Click on Everyone under Shared with.

    Click on Shorten.

    Place the cursor in the shortened link, right click and select Copy.

    Paste into your reply to these forums.

    Click on Done.

    It is important to Paste the link before clicking on Done to avoid pasting the wrong link.

    To post a link, access your OneDrive where you placed the files to be shared. Place the cursor in the Address Bar, right click and select Select All. Right click again and select Copy to place the address in your Clipboard. Place the cursor in an open message here, right click and select Paste.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2015-04-30T15:00:36+00:00

    Hi Gerry,

    I have posted the files requested by you.

    http://1drv.ms/1ztVizz

    Please advise...

    Thank you,

    Venu

    Was this answer helpful?

    0 comments