Windows 7 Ultimate 64 bit - Help with BSOD!!

Run the tool below, to make sure all references to BitDefender are gone.

Uninstall Tools for Bitdefender Products.

http://www.bitdefender.com/uninstall/

You should consider uninstalling McAfee online backup, if you haven't already done so, and find an alternative way of backing up your documents, preferably local via USB Drive.

End of Life Announcement for McAfee Online Backup.

http://home.mcafee.com/StaticGenericPage.aspx?page=MozyEol

4/23/2015 4:26 AM Application Error Faulting application name: coreServiceShell.exe, version: 3.5.0.1186, time stamp: 0x53c51043 Faulting module name: ntdll.dll, version: 6.1.7601.18798, time stamp: 0x5507b864 Exception code: 0xc0000005 Fault offset: 0x000000000005105c Faulting process id: 0xdb0 Faulting application start time: 0x01d07cfcfa5471dc Faulting application path: D:\Program Files\Trend Micro\AMSP*coreServiceShell.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll Report Id: e3063766-e970-11e4-8169-5428ef67a90e*

4/28/2015 5:06 AM Windows Error Reporting Fault bucket 54507390, type 5 Event Name: ShellBrowserCancel Response: Not available Cab Id: 0 Problem signature: P1:{F3364BA0-65B9-11CE-A9BA-00AA004AE837} P2: Network P3: P4: P5: P6: P7: P8: P9: P10: Attached files: These files may be available here: C:\Users\Admin\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppHang_{F3364BA0-65B9-1_fa4e35ea549ad7626460deef40cdeba1bfe1660_188a1085 Analysis symbol: Rechecking for solution: 0 Report Id: 3e9c1070-ed64-11e4-b0e9-546081d5220e Report Status: 0

There is a problem with TrendMicro. Uninstall it, at least for troubleshooting purposes.

Uninstalling Trend Micro Security 2015 using the Diagnostic Toolkit.

http://esupport.trendmicro.com/solution/en-us/1037161.aspx

Download, install update and run a complete scan with Malwarebytes (free version).

Malwarebytes.

https://www.malwarebytes.org/antimalware/

Note: decline, the "free trial" offer, just prior to launching Malwarebytes, if you are inclined to do so, but remember, accepting the offer, lauches the program in full mode and that includes real-time monitoring that may cause a conflict, if you already have another AV Product installed.

Remove any and all found objects, reboot and repeat, until there are no further detections.

Next, download and run ADWCleaner.

ADWCleaner.

http://www.bleepingcomputer.com/download/adwcleaner/

When you are sure the system is clean, download and install Microsoft Security Essentials.

Microsoft Security Essentials.

http://windows.microsoft.com/en-US/windows/security-essentials-download

Please restart your computer, allow 30 minutes for the system to run before uploading further information so that the impact of making changes can become apparent.

Please provide an updated copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode.

Please upload and share with everyone fresh copies of your System and Application logs from your Event Viewer to your One Drive and post a link here. You can remove any earlier copies of the logs from your OneDrive.

To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem.

Hi Gerry,

I have disabled the Bluetooth from BIOS and uninstalled it from the system.

Now when I am running Driver Verifier, the system hangs after the login screen. I tried twice and had to hard reboot when it didnt boot after waiting 2 hours.

But I havent seen any BSOD errors.

Thank you...

You have a MotioninJoy Virtual Xinput device. I suggest you uninstall this device and test using Driver Verifier to see if the blue error goes away.

[Problem Devices]

Device PNP Device ID Error Code       

CSR Bluetooth Chip     USB\VID_0A12&PID_0001\6&E0DF388&0&6              This device is working properly.

Type Device Manager in the Search box above the Start button and press the ENTER key. Locate and right click on the device and click on Uninstall in the drop down list. Also disconnect the device from the port on the computer and restart your computer. Test using Driver Verifier.