Family safety: Feedback on recent changes to multi-device management

Anonymous
2015-04-22T12:54:35+00:00

Put simply, it's unacceptable.

For my child, why would I want to have to manage completely different sets of limits, curfew, blocked/allowed games, allowed ratings, etc for every device to which they log in?

This needs to go back to the old way where the child's account spanned all devices to which they've logged in.

Furthermore, when attempting to manage this new format, here's what I see in my Family Safety area:

How is this helpful at all? Nowhere on this screen do I know the device for which I'm altering the settings. If I click another instance of my child's name, I have no idea which device that is going to either.

I also have a sneaking suspicion this recent change is what is causing so many parents to have settings not taking effect, etc. They're probably altering the settings for the wrong device (because they have no clue where they're at in the system and I don't blame them) or the backend is simply doing things wrong.

Please fix this.

Windows for home | Previous Windows versions | Security and privacy

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  2. Anonymous
    2015-07-01T01:01:51+00:00

    Hi Steve,

    The website where you manage your children's access to content will be the same for Windows 10 and previous versions - account.microsoft.com/family.  The difference is that when you have Windows 10 devices (including those that have been upgraded) any settings that you set for the MSA that your child has will be able to be applied to *all* of those connected devices. 

    For those devices that aren't upgraded, the steps to get set up are nearly exactly the same as they've been - you'll need to set up each child on every device, and then you can still change the settings online.  Each non-Windows 10 device will have a separate report, though, so if you have 3 children on four devices, you'll get twelve activity reports (but if two PCs were upgraded, that number would reduce to eight, because the Windows 10 ones would share that roaming goodness, and if all four were upgraded, you'd be down to just three). 

    As for the settings being able to be customized by device -

    I get what you're saying - on a shared computer, maybe there is a desire for more stringency.  Hopefully you'll find that with the simplified settings toggles (as long as you scroll DOWN on the pages!) will help make sure our kids are safe regardless of the devices they've got access to.

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  3. Anonymous
    2015-07-01T01:53:01+00:00

    Nick - 

    i hope this works for you, my daughters had changed... And nothing works despite changing it back to a child. I add websites to her list, they disappear when i change screens,  she can get places she shouldn't be able too...

    it just doesn't work. My youngest child has the message about logging into windows 10, but then also has the individual account listed. They said today the changes I made to her account, on the one computer stuck... But not to her sisters which is the one that needs it.

    sigh. I guess I'm going to have to once again delete accounts to see if I can get them to work like they are supposed too. This reminds me of when I worked  in the computer room and had my own senior level Exchange Server engineer. That pushed me back to fruity computers....

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  4. Anonymous
    2015-07-01T02:31:26+00:00

    Hi Russ -

    Could you give me a little context around how you used the old screen timer feature? How did you have that feature set up originally? What made having the "blocks" of time useful to you?

    Thanks!

    -Stephen

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  5. Anonymous
    2015-07-01T02:34:30+00:00

    Hi Mark -

    Could you tell me a little more about how you used the old 'grid' feature? Why was it important for you to have those "blocks" of time that you could place in the middle of the day?

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