Family safety: Feedback on recent changes to multi-device management

Anonymous
2015-04-22T12:54:35+00:00

Put simply, it's unacceptable.

For my child, why would I want to have to manage completely different sets of limits, curfew, blocked/allowed games, allowed ratings, etc for every device to which they log in?

This needs to go back to the old way where the child's account spanned all devices to which they've logged in.

Furthermore, when attempting to manage this new format, here's what I see in my Family Safety area:

How is this helpful at all? Nowhere on this screen do I know the device for which I'm altering the settings. If I click another instance of my child's name, I have no idea which device that is going to either.

I also have a sneaking suspicion this recent change is what is causing so many parents to have settings not taking effect, etc. They're probably altering the settings for the wrong device (because they have no clue where they're at in the system and I don't blame them) or the backend is simply doing things wrong.

Please fix this.

Windows for home | Previous Windows versions | Security and privacy

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  1. Anonymous
    2015-05-20T18:00:37+00:00

    Jen can you at least give us some idea when there will at least be some parental controls available for windows Phone, as currently there are none except to limit apps downloads,   so it is completely useless.

    These parental controls also need to be able to be applied across all devices belonging to same user. My children are 6, 8 and 11, their age does not change according to what device he is using, so there is no reason why I would want to allow them view adult materialon one device and not another, I need to be sure my rules are applied to all devices all the time.

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  2. Anonymous
    2015-05-20T18:13:49+00:00

    The FAQ outlines nothing different or new than I had before. My kids had MS accounts, and I had all the coming features. 

    But you broke that. 

    And make me regret going Windows over Mac for the kids.

    This is unacceptable totally.... see the other thread that no one wants to apparently touch.

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  4. Anonymous
    2015-05-20T18:34:03+00:00

    This one.

    http://answers.microsoft.com/en-us/windows/forum/windows\_other-security/why-is-there-now-a-separate-account-for-each/9ce896b7-e181-45d5-bca1-03610f6cd920

    Seriously, i'm a Mac. It was very hard to go windows - but I did for ONE REASON. 

    Family safety. It worked, it followed them between our devices. 

    A year ago I owned not ONE windows box, now we own 4. But you have screwed this up - and i'm totally not surprised. Just ticked that I let myself get suckered into it....

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  5. Anonymous
    2015-05-20T18:36:34+00:00

    Thanks Jen, it is outstanding to see that Microsoft is listening to their customers.  Very refreshing.

    You need to understand that this goes beyond "less than ideal".  For parents that rely on software to protect their families, an uncommunicated change that put their families at risk, and continues to do so, is incredibly irresponsible.

    Now, having developed software myself, I understand your comment about focusing on future software enhancements.  However, when my team did that, I made sure to spend extra resources, even "implementation translation" measures that cost a lot, but that kept the current user experience comparable or the same. 

    Please give feedback to the superiors that they need to revert this change, and only move forward when the developers (the best in the industry) are able to come up with a plan that gives the upcoming software all the necessary new awesome features, without breaking the software we already paid for.

    Right now I have 4 kids using 4 devices, equaling 16 weekly report emails, and 16 different user/device combinations to manage, with no idea how long I will have to do this for. 

    Can we receive more details, that includes Microsoft seeing the move as a mistake, and what additional not originally planned steps they will take, please?

    Regards,

    -Marco

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