Asus Transformer Book t100 Webcam not working

Anonymous
2014-12-23T00:16:35+00:00

I recently performed a clean boot of windows and it upgraded my PC to windows 8.1. Unfortunately, it deleted some of my driver software. I was able to recover most of it, but I can't seem to find the software for my webcam. I click the camera app and it says, "to get started, connect a camera". I assume it is because there is no driver software for it. Can anyone tell me where I can download the software, or if that is not why my webcam isn't working, can anyone tell me how to fix it in general?

Forgot to mention the integrated camera's light is on, so I really need to figure out how to access my webcam so I can turn it off. I've placed tape over it to cover it for now, but I need to turn it off somehow.

Windows for home | Previous Windows versions | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2015-02-16T15:46:14+00:00

I had exactly this, and eventually managed to fix it by rolling back to a *previous* driver. 

Control Panel > Device Manager > Imaging devices

Right clicked on Intel Imaging Signal Processor 2400 and selected Properties

Under the 'Driver' tab, clicked 'Roll Back Driver'

Restarted and it found the camera.

Frustrating when newer drivers actually work less well than the old ones...

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Anonymous
2014-12-23T13:55:05+00:00

Andre,

I had that problem while trying to fix an external audio problem and thought Micosoft wanted to see what was going on hi. I had to press the power button to turn it off. Good luck!

Ham123

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  1. Anonymous
    2015-10-14T15:55:44+00:00

    Yes, I also found that Windows 10 would only install Intel AVStream Camera driver, however as soon as you have installed that you should be able to revert to the previous driver (Imaging Signal Processor 2400).  You will need to restart the computer once you've reverted to this driver.  In my case, the camera then worked on Skype, but did not work the following time I turned the computer on.  I have to repeat the process each time I turn the computer back on (except yesterday once when it seemingly was saved!).

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  2. Anonymous
    2015-10-14T14:20:25+00:00

    You are correct that this thread is about the camera not functioning after upgrading to Windows 10.  I did not find the driver that you found and installed.  There are only two drivers available on my T100TAM, and, Windows 10 will only install one of them (Intel AVStream Camera).  Please update the thread to let us know if the camera in your T100TAM continues to function.

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