MSN Weather - Help Hub

Anonymous
2015-02-18T05:23:00+00:00

If you have no issues with the MSN App for Windows Phone App but simply want to learn how to use the MSN Weather WP App, please go to **MSN Weather Help**

This Help hub page serves as a means for the MSN Weather Engineering team to also interact with our end users on issues they are encountering with the Apps and the Weather site on www.msn.com in addition to also communicating known issues.

Are you seeing inaccurate weather conditions in the MSN Weather App?

The MSN Weather team has received feedback from users of our Apps Windows & Windows Phone platform as well as the MSN Weather website  about inaccurate weather conditions being reported ranging from Incorrect location detection (Home or Current), Inaccurate Current conditions (precipitation, temperature, wind etc.) or Forecast issues. Thanks for the feedback - we appreciate it very much. We are working to improve the quality of the app from a functionality and data perspective.

This discussion forum has been created to enable two-way communication between the MSN Weather team and users of the MSN Weather app (Windows, Windows Phone) around data quality issues users are experiencing with the app. When reporting issues, please be sure to provide us details that will help us diagnose issues faster such as:

  • User's Location (Current or Home)
  • Date of the Weather data anomaly.
  • Type of data issue - current conditions (temp, precipitation, wind) or forecast conditions
  • Version of OS (Windows, WP) on your device
  • Version of the app currently installed on the device
Windows for home | Other | Apps

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  1. Anonymous
    2018-07-10T15:06:27+00:00

    My user home location is incorrect.

    The user home location should be Plano, Texas..

    Today is July 10, 2018

    I use the Windows OS

    The version is 3.1.6.0

    Thank you,

    Elisabeth Taquino

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  3. Anonymous
    2018-06-22T17:43:16+00:00

    Why does it keep changing my home location? Never did that before.. HTC windows phone with 8.1.

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  4. Anonymous
    2018-05-25T00:54:22+00:00

    My home location changed from Wingate, NC to Marsheville and I did not make the change. As a result I am now getting wrong weather information for home. I can't find a way to change it back to Wingate.

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