compatability of Windows 10 with embroidery software, 4D Embroidery, in particular?

Anonymous
2015-08-05T23:06:24+00:00

I'm trying to decide whether to upgrade to Windows10.  The main use for this computer, is sewing/embroidery software, 4D Embroidery.  Is W 10 going to run that software satisfactorily?

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2018-01-03T19:22:24+00:00

    Hi Teresa,

    Agreed, I can’t understand why Husq don’t update their software and provide it to users as a matter of course, like other reputable software providers.

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  2. Anonymous
    2018-01-03T18:34:39+00:00

    I agree, I having the same trouble and I can't seem to get Viking support to help me.

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  3. Anonymous
    2018-01-03T09:15:46+00:00

    Thank you Betty, I am pleased that your issue was resolved. Windows 10 compatibility is a common theme, so I hope that our communications can help others.

    Best regards

    Tony H

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  4. Anonymous
    2018-01-03T00:00:49+00:00

    Thank you for your comprehensive reply to my question.  I will save it for future reference.  My problem was solved by my second phone call to HUS and this time I was sent to software where the woman instantly fixed it!  I have the 5D program and she asked if the logo was on the task bar.  It was and she said to take it off.  When I did all the designs opened!!  As simple as that.  They still open and the odd time when the logo appears I remove it and carry on.  This doesn't make sense but---in the future if there is a problem be sure to ask for the software dept. as they obviously know what to do.  Many thanks for your time,Betty

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  5. Anonymous
    2018-01-02T10:52:42+00:00

    The problem with dongle compatibility with Windows10 is due to a driver issue.  This is how I resolved the problem.  FYI, I updated the dongle driver prior to reinstalling 4D but this may be necessary.

    So, this is how I did it:

    1.  Google search for HASP driver.

    2.  Find HASP sentinel downloads GEMALTO

    3   Select - Sentinel HASP/LDK-windows GUI Run-time installer

    4.  Accept the licence agreements

    5.  Download - Sentinel_LDK_Run-time_setup.zip

    6.  Close all the embroidery software and UNZIP the zipfile

    7.  Double-click on  HASPUserSetup.exe, This will remove old drivers and install new     ones.

    1. Restart computer and open 4D.  The dongle should now work and you can then use 4D normally.

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