Windows 10 - VIDEO_TDR_FAILURE igdkmd64.sys

Anonymous
2015-08-05T13:25:39+00:00

Ever since i have upgraded to Windows 10 these failures happen at random times throughout the day. Mostly when i am playing a game but also has happened when watching Netflix. I have checked and updated all of my drivers and everything is up to date. 

Sometimes it says VIDEO_SCHEDULER_INTERNAL_ERROR, this one is not as often. I have looked online and tried almost everything people have said are solutions and nothing works, and there and almost no solved posts for this problem on windows 10 only for 8.1 and 7. The only way I can recreate the problem is by opening Hearthstone, other than that it is completely random and really annoying. 

PLEASE HELP

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2015-09-29T13:11:38+00:00

    Update -

    I have Microsoft business working on this issue - I'll report back if they can assist with this problem.

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  3. Anonymous
    2015-09-27T20:31:38+00:00

    I have a HP Stream 7 tablet that came with 8.1 but it has been held back probably due to driver that will not work

    There is a long discussion of problems with HP tablets on their forum

    Might be best to go back to the OEM version of Windows and wait for Windows update to download 10 when its ready for your machine(s)

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  4. Anonymous
    2015-09-27T20:11:34+00:00

    Per the intel website information, it does not support my processor i7-4650u @1.70 Ghz.   Using Surface Pro 3  and Win10.  I think I'll let someone else go first.  I just had my first BSOD in several days - running video and working on a graphics program.  The display board is probably overheating, as I don't see the problem if / when only one of these two display-intensive programs is operating.   <sigh>.

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  5. Anonymous
    2015-09-27T11:57:40+00:00

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