Windows 10 - VIDEO_TDR_FAILURE igdkmd64.sys

Anonymous
2015-08-05T13:25:39+00:00

Ever since i have upgraded to Windows 10 these failures happen at random times throughout the day. Mostly when i am playing a game but also has happened when watching Netflix. I have checked and updated all of my drivers and everything is up to date. 

Sometimes it says VIDEO_SCHEDULER_INTERNAL_ERROR, this one is not as often. I have looked online and tried almost everything people have said are solutions and nothing works, and there and almost no solved posts for this problem on windows 10 only for 8.1 and 7. The only way I can recreate the problem is by opening Hearthstone, other than that it is completely random and really annoying. 

PLEASE HELP

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2016-11-23T09:26:34+00:00

    actually it's a laptop, it's Dell Inspiron 7352. An Intel community expert told a random guy that maybe the motherboard have been overheated to death because of the bad heatsink or "not-enough" cooling system. and maybe that's right, my laptop has a cute tiny heatsink with 3.0GHz core i7.

    My friend also had that problem with his DESKTOP while trying to play some heavy games on his integrated GPU, he DID also replace the motherboard :)

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  2. Anonymous
    2016-11-21T17:35:55+00:00

    VIDEO_TDR_FAILURE (xoxoxoxoxox,sys)

    The best option for me was REPLACING the motherboard, it's dead !

    Those errors usually happen and they won't go away, they will hug you forever because when your PC is overheated without a well heatsink or a thermal system, the chipset is @ high temperature and its feet might get melted gradually day by day, the motherboard will now have bad connections to the chipset and other way around, the signals didn't make it to the destination > Now the stupid BSOD has time to show off its stupidity on the screen :)

    Good luck to you !

    Replace yo hardware :)

    If it's a laptop, replace the motherboard

    If it's a desktop, also replace the mobo if the graphics is integrated

                                      replace the graphics card if it has dedicated one

    what make and model of motherboard did you have that failed?

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  3. Anonymous
    2016-11-21T17:09:11+00:00

    Thank you for your answer but I kept switching the video drivers back and forth and then it was OK again.  It happened after the Anniversary Upgrade of Windows 10.  This was several months ago.

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  4. Anonymous
    2016-11-21T14:04:36+00:00

    VIDEO_TDR_FAILURE (xoxoxoxoxox,sys)

    The best option for me was REPLACING the motherboard, it's dead !

    Those errors usually happen and they won't go away, they will hug you forever because when your PC is overheated without a well heatsink or a thermal system, the chipset is @ high temperature and its feet might get melted gradually day by day, the motherboard will now have bad connections to the chipset and other way around, the signals didn't make it to the destination > Now the stupid BSOD has time to show off its stupidity on the screen :)

    Good luck to you !

    Replace yo hardware :)

    If it's a laptop, replace the motherboard

    If it's a desktop, also replace the mobo if the graphics is integrated

                                      replace the graphics card if it has a dedicated one

    Was this answer helpful?

    0 comments No comments