Windows 10 - VIDEO_TDR_FAILURE igdkmd64.sys

Anonymous
2015-08-05T13:25:39+00:00

Ever since i have upgraded to Windows 10 these failures happen at random times throughout the day. Mostly when i am playing a game but also has happened when watching Netflix. I have checked and updated all of my drivers and everything is up to date. 

Sometimes it says VIDEO_SCHEDULER_INTERNAL_ERROR, this one is not as often. I have looked online and tried almost everything people have said are solutions and nothing works, and there and almost no solved posts for this problem on windows 10 only for 8.1 and 7. The only way I can recreate the problem is by opening Hearthstone, other than that it is completely random and really annoying. 

PLEASE HELP

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2016-03-24T17:13:12+00:00

    The only time I experience this is while attempting to access my e-mail account which is increasingly frustrating since I'm shut out of content for my business.  What's up with this?

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  2. Anonymous
    2016-03-19T18:33:15+00:00

    I'll be waiting new drivers from Intel. My Asus K93Sv has no option to disable Intel graphics.

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  3. Anonymous
    2016-03-15T13:05:34+00:00

    HP told me to disable "hybrid graphics" in the BIOS. the problem occurs when switching between the cards(drivers)

    now i only use my nvidia card and not the intel.. So far no more BSOD's.

    They say there are still some problems with the drivers and intel is coming with new drivers soon that prevents this problem.

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  4. Anonymous
    2016-03-10T20:56:32+00:00

    Its really strange. 

    I reinstalled Windows 7 and had the error.  After I installed the OS Updates, I have not had the problem for two days.  So I ma think it may be a firmware/driver issue.  Anyways the reinstall of Windows 7 and updates seems to have resolved the issue for me.

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  5. Anonymous
    2016-03-10T18:54:29+00:00

    I still have this problem too. Contacted hp. But still I have no solution tried everything . Unfortunately my laptop (2months old) came with Windows 10 so I can't roll back. Hoping for a solution soon

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