Groove Music not finding local files

Anonymous
2015-07-30T00:06:50+00:00

On my desktop, Groove music is not finding any of my local music files that I have in the folders I have added (mostly my existing iTunes folders).  I've tried resetting the app but still no luck.  Grabbing my OneDrive files with no problem.

Any thoughts?

Windows for home | Other | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-08-15T12:53:27+00:00

    Yep VLC is much better - I'm glad you found it useful. I've still got it installed but have moved to the Amazon app as I have a Prime account so get loads of 'free' music. Either app is superior to Groove.

    Whatever were MS thinking ?!

    And still no support....sigh...

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  2. Anonymous
    2015-08-15T06:13:19+00:00

    I tried the sharing "trick" and it simply didn't work. Windows Media Player (it's still here!) can see all the music without an issue, why not Groove?

    After reading about the VLC app, I figured why not. I dl'd it, and it immediately found all of my music and began cataloging it as well as my videos and I didn't have to do a thing. No begging, no crying,  no confusion.

    Smell ya later, Groove app.

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  3. Anonymous
    2015-08-09T13:39:19+00:00

    Wow! Worked great.

    Definitely silly that you have to share the folders with YOURSELF before it will do anything

    Windows fail.

    Based on this, I wonder if I can turn off sharing to particular folders to exclude them from the photos app... hmmm

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  4. Anonymous
    2015-08-08T06:04:26+00:00

    HI,

    I'm also facing this problem on an Clean installed Windows 10.

    I think the problem is direct on the Groove Music App, with this application I'm facing multiple problems....

    Since I installed my Windows 10 and synced all file, I could see the problem with local file since minute one.

    Today I looked in Groove music and missed some Tracks...

    So i looked a bit deeper on my local storage, then into the ondrive recycle bin and found out, that in the last two nights about 400 Tracks (mp3 and m4a) randomly where deleted.

    From Bon Jovi till some Podcast, just where deleted without any reason. (just the files, not the folder)

    I think there is no problem on ondrive but a problem with the music App.

    The problem is may in the synchronization process.

    Background information and what I've done:

    - I've tried several official workarounds from MS, including deleting local library's, internet explorer settings, etc....

    • Local Music folder is linked to my Onedrive music folder (180 GB 28.000 Files) 
    • Groove is using my default music folder, that is pointing on the ondrive
    • I can see that the App is sporadically syncing (short sync popup comes)
    • I can't see no music when i click on local device or sometime the are a few about 10 maybe
    • When I compare my Ondrive Music in Groove Music APP with the online Player, I can see that the Music App is showing completely ****

    So I think someone should look deeper on the Music Player side I will keep an eye on my files.

    I can't understand, why there nobody looked deeper into the Microsoft Ondrive/Music thing, cause this is for me an really an core feature since MS killed Zune?

    ....please Microsoft, take a little care of your Music application :( since Windows8 the Music application is worse than ever

    Zune is and was the best and stable player from MS.

    ID Tag scanning with an little xml database, lightweight, fast an clean.... 

    So there is  no official option to  kill Grove Music, but if you need an stable player... user Zune, it still works ;)

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  5. Anonymous
    2015-08-07T21:53:40+00:00

    I figured it out. The entire thing is a problem with the User Account file permissions. To fix this create a new user and assign it administrator access. Then login with this new user and set up your machine using this account.

    You will notice that everything will start working smoothly. iTunes cloud sync, OneDrive, Grove etc. etc. Make sure you copy over all your old user data (folder etc.) under this account. Then you can delete your old account. This will solve all your problems!!!

    Stephen

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