Windows 7 update keeps installing the same 5 important updates. Can someone help?

John

Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode.

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http://www.gerryscomputertips.co.uk/MicrosoftCommunity1.htm

General notes on Event Viewer

http://www.gerryscomputertips.co.uk/syserrors5.htm

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Split from this thread.

I too have been having the same issue nearly everyday since March 11, 2015.

These same 5 "new" updates keep coming in as updates and are (manually) installed successfully...

Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB3021952)

Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB3032359)

Security Update for Windows 7 for x64-based Systems (KB3004375)

Security Update for Windows 7 for x64-based Systems (KB3031432)

And I have ran the update troubleshooter with no known errors detected.

The only thing that I can think is that on Disc Cleanup, Clean up System Files, Windows

Update Cleanup - the Service Pack Backup files box is checked... (???) Always assumed

that this would remove old files that have been replaced with newer versions.

I don't really know what is going on with these updates ... a first for me.

Any suggestions would be helpful.... thanks!

1a. 11/13/2011

1b. pre-installed

2a. I believe I choose to install

2b. 11/24/2011

2c. 4.7.205.0

2d. 1.1.11502.0 & 1.195.2370.0

3.  I assume I used the 30-day free trial McAfee Security Center..  I did not buy additional time.  I am not certain but assume I disabled or uninstalled before installing MSE.

4a. the computer came with a 30-day trial version of McAfee Security Center

4b. the computer was protected from viruses thanks to a 30-day trial version of McAfee Security Center.

5a. None installed

5b. Not installed

5c. Never as far as I know

6. Version 8 update 31, just now updated Version 8 update 40
7. Version16.0.0.305

8a. Not listed in Installed Updates

8b. Firefox and Chrome both (town email provider required one of these)

9. No

I am doing my best to answer.  Sorry, memory may not be %100.  5yrs is a long time in "computer years".

Thank you for your help.

We'll need to do a little "digging" here. Please answer each of the following[admittedly tedious] diagnostic questions in a correspondingly-numbered list in your very next reply - preferably without quoting my post:

1a. When (approx. date) did you purchase the computer?

1b. Did Win7 (64-bit) come preinstalled on the computer when you bought it, did you do a clean install of Win7, or did you upgrade from Vista to Win7?

2a. Was Microsoft Security Essentials (MSE) originally offered & installed via Windows Update or did you intentionally choose to install it?

2b. In Windows Explorer [WinKey+E], navigate to & right-click on

        • **C:\Program Files**Microsoft Security Client <=this folder

Select Properties: What is the Created date displayed on the resulting General tab?

2c. What ANTIMALWARE CLIENT version is currently installed? To find out, open MSE & click on the downward-pointing arrow to the right of HELP then select ABOUT SECURITY ESSENTIALS.

2d. What ENGINE & DEFINITIONS versions?

3. What anti-virus application was installed before you installed MSE, was your subscription still current, and did you uninstall it before you installed MSE?

4a. Has a(nother) Norton application or a McAfee application EVER been installed on the computer since you bought it?

4b. Did a Norton free-trial or a McAfee free-trial [PICK ONE] come preinstalled on the computer when you bought it? (Doesn't matter if you never used or Activated it.)

5a. Is KB3030377, KB3032323, KB3034344, KB3035126, KB3035132, KB3039066, KB3033889, KB3046049 and/or KB3023562 listed in Installed Updates (not Update History)? [1]

5b. When (exact date) was KB2977629 installed according to Installed Updates(not Update History)?

5c. When (if ever) did you last run Disk Cleanup with the Windows Update Cleanup option enabled?

6. *Assuming Java is installed =>*Is Java Version 8 Update 40 (or higher) or Java Version 7 Update 75 (or higher) installed? TEST HERE USING INTERNET EXPLORER ONLY! => http://java.com/en/download/uninstallapplet.jsp [2]
7. Is Adobe Flash Player v17.0.0.134 (or higher) installed? TEST HERE USING INTERNET EXPLORER ONLY! => http://www.adobe.com/software/flash/about/

8a. When (exact date) was Windows Internet Explorer 11 installed according to Installed Updates?

8b. Is Firefox, Chrome or any other alternate browser installed?

9. Are you in the habit of using "Registry cleaners" (e.g., Registry Mechanic; System Mechanic; RegCure; RegClean Pro; Advanced SystemCare; Registry Booster; McAfee QuickClean; AVG PC TuneUp; Norton Registry Cleaner; PCTools Optimiser; SpeedUpMyPC; PC Doctor; TuneUp Utilities; WinMaximizer; WinSweeper; Comodo System Cleaner; Advanced System Optimizer; CCleaner's Registry Cleaner component)?

Related references may include:

- Check list for installing Microsoft Security Essentials  

[http://answers.microsoft.com/en-us/protect/wiki/mse-protect\_start/microsoft-security-essentials-installation/e6e18776-9571-42e9-8fc0-66717dde0e19](http://answers.microsoft.com/en-us/protect/wiki/mse-protect_start/microsoft-security-essentials-installation/e6e18776-9571-42e9-8fc0-66717dde0e19)
- Can I install Microsoft Security Essentials [*or any other anti-virus/anti-spyware application*] to clean up my already-infected computer?  

[http://answers.microsoft.com/thread/87058857-d181-4019-a723-efd9a49d9275](http://answers.microsoft.com/thread/87058857-d181-4019-a723-efd9a49d9275)

==============================================  

[1] **Start | Control Panel | Pro** **grams and Features | Installed Updates** (in left-hand menu)

[2] No need to install Java if it's not *already* installed

Try running the Windows Update troubleshooter. It will likely solve any issues you're experiencing.

You can get it from this link: https://support.microsoft.com/en-us/kb/2714434?wa=wsignin1.0

Hit the Run Now on the page for Windows 7.

Let us know if this solves your issue