It helped me.Enable checkbox.
Mouse and keyboard input not working after windows 10 upgrade from windows 7.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
I upgraded to the window 10 tech preview from windows 7 and now my mouse and keyboard dont work once the os loads up and brings me to the sign in screen. I cant even roll back to windows 7 now because I have no mouse input except for when the bios splash screen is showing. Any help would be amazing thank you.
* Moved from Insider.
Windows for home | Windows 10 | Devices and drivers
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Anonymous
269 additional answers
Sort by: Most helpful
-
Anonymous
2016-09-17T23:44:52+00:00 How do I uncheck the box when I have no mouse?
-
Anonymous
2016-08-21T23:53:33+00:00 JochenRingle This was the second time I installed the Win10 upgrade. I uninstalled it last time because iI spent a couple of hours on the keyboard issue. I had this weekend open so I tried it again. For the last 2 hours I've kept trying every suggestion anyone had listed. Then I found a link to this solution on "Tenforums". One checkbox, it can't be that easy can it? IT WORKED!! Thank you!!
-
Anonymous
2016-07-30T03:12:37+00:00 This is what worked for me. Unplug all devices and printers plugged in to any USB port. Turn on your computer and wait for it to go as far as it will. Either the welcome screen or the desktop page. Once it's running for a few minutes plug each device in and let the computer identify and install each one. I was up all night last night freaking out about this. I happened upon this fix. I'm running a Dell and had a Logitech wireless mouse and keyboard. Hope this helps someone.
-
Anonymous
2016-07-29T01:45:03+00:00 You can't. So at every attempt I went back to W7. When I knew the problem is was easy, uninstall the Asus software and upgrade. I never found a way out of the dead end of "welcome" with no mouse or keyboard. I have read that you can load software in Safe Mode that allows uninstalling other software but I just went back and started again. That's a week of my life I'll never get back :)