Mouse and keyboard input not working after windows 10 upgrade from windows 7.

Anonymous
2015-01-27T00:02:04+00:00

I upgraded to the window 10 tech preview from windows 7 and now my mouse and keyboard dont work once the os loads up and brings me to the sign in screen. I cant even roll back to windows 7 now because I have no mouse input except for when the bios splash screen is showing. Any help would be amazing thank you.

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Windows for home | Windows 10 | Devices and drivers

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Anonymous
2015-07-09T12:22:08+00:00

It helped me.Enable checkbox.

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  1. Anonymous
    2016-06-21T12:42:48+00:00

    will there be logs for the failed W10 USB problem.

    Almost certainly some text ones (e.g. file extension with .log) but I don't know which ones to suggest you look at in particular.   In any case there will probably be more clues in the Event logs.  The sooner you can look after a failure, the easier it can be to find the right context.

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  2. Anonymous
    2016-06-21T05:43:42+00:00

    Hi Jaredlange,

    Trying using PS-2 mouse and keyboard because the drivers for the PS-2 set will be available in all the OS from the beginning of the windows family.

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  3. Anonymous
    2016-06-19T17:56:12+00:00

    I backed out back to W7 ... will there be logs for the failed W10 USB problem.

    If so where would I find them ..

     and can I get help anywhere to interpret.

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  4. Anonymous
    2016-06-19T17:42:59+00:00

    fresh install on a new hard drive with a retail version of Windows 10 and have had this issue

    Supposedly during an install we can get into command mode with Shift-F10.  Is the keyboard still working then?  I don't know about being able to get into Device Manager then but you may be able to check what drivers you have or perhaps do some registry tweaking. 

    Also, I haven't seen anyone mention Boot options such as Ignore driver signing.   Has anyone checked the logs to find out what is going on exactly?

    Good luck

    Robert Aldwinckle

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