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Mouse and keyboard input not working after windows 10 upgrade from windows 7.
I upgraded to the window 10 tech preview from windows 7 and now my mouse and keyboard dont work once the os loads up and brings me to the sign in screen. I cant even roll back to windows 7 now because I have no mouse input except for when the bios splash screen is showing. Any help would be amazing thank you.
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Anonymous
2015-08-31T22:37:03+00:00 I have had exactly the same problem but with both the touchpad and keyboard on the latest windows 10 update. In the end I had to roll back.
Curiously the keyboard and mouse functioned in the repair menus accessed via the F keys however once booted in windows 10 the touchpad and keyboard failed to work. I could only login to the system via the finger print sensor.
Windows booted but was unusable since all inputs failed. The only functioning button was the power button.
I tried booting in safe mode(every variant), doing auto repair, and in the end had to roll back to win 7.
Slightly concerned about re upgrading and having the same issue.
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Anonymous
2015-08-31T21:42:51+00:00 I have a Medion S4209 & after updating windows 7 to 10 had to hold fn key to get letters on laptop keyboard. Was
working with the numbers keypad ON . ie press l got 3.
Go into settings on main menu, devices, mouse & touchpad properties, click on additional mouse options.
Mouse Properties, click on Device Settings.
Disable Synaptics Touchpad on PS/2 - keyboards works correctly now.
Cheers
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Anonymous
2015-08-31T18:33:23+00:00 I had some issues with the Logitech Gaming software. In Windows 10, when the logitech software starts up, my keyboard and mouse freeze up. Before the logon screen the mouse and keyboard work fine.
Using it windows 8 works fine.
Using my mouse, keyboard and headset in Windows 10 without the logitech gaming software works fine.
Reinstalled: LGS_8.70.315_x64_Logitech still no help.
The only workaround is to rdp into the pc, and hard reset or reinstall.
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Anonymous
2015-08-31T16:14:58+00:00 I have an HP desktop which had been running Windows 7 very successfully along with a Logitech cordless MX 5500 keyboard and mouse. Just upgraded to Windows 10 and am at the screen which says "Hi there, welcome back!" and invites me to click on the "next" button. However, neither the mouse nor the keyboard are working. I've tried rebooting several times, have reset the mouse and keyboard and pressed the f8 button. All to no avail.
have you or anyone else found a solution. Otherwise my computer is now useless!
martinshawllb