Windows Defender Error Code: 0x80073afc

Anonymous
2015-03-23T22:21:12+00:00

Hi, I receive this error code when i try to open Windows Defender and it says: An error as occurred, in the program during initialization. If this problem continues, please contact your system administrator. Error code 0x80073afc. And in the Action Center it says that Windows Defender is turned off.

Please help!

Windows for home | Previous Windows versions | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-06-17T05:38:57+00:00

    Have you ever run the Norton Removal Tool [1] and/or the McAfee Consumer Products Removal Tool? [2]

    • Fact: Norton and McAfee applications are notorious for not uninstalling (or upgrading) cleanly. The "leftovers" may be your troublemaker here.

    =======================================================

    [1] ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

    [2] http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp

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  2. Anonymous
    2015-06-17T00:25:27+00:00

    me again here is the link

    https://onedrive.live.com/redir?resid=CF1982CC2D5EF0FC!110&authkey=!AMVmouxzEesN3-M&ithint=folder%2c

    as for Norton or mcafee its been 3 years I don't remember but probably a 3 month sample of one or other was on

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  3. Anonymous
    2015-06-16T23:55:43+00:00

    I suggest you read Ramaswamy's 26 Mar-15 post again:

    • From an elevated command prompt, change directory to “%programfiles%\Windows Defender” (eg: c:\Program Files\Windows Defender)
    • [At the command prompt, type] MpCmdRun.exe -GetFiles [and press ENTER key]
    • The output in the command prompt will show the path to a cab file. Please share the [resulting path] with us by uploading the file to your OneDrive [account then post a] link to the file.

    PS: Is Windows 8.1 installed? Has Norton application or a McAfee application EVER been installed on the computer since you bought it? Did a Norton free-trial or a McAfee free-trial [PICK ONE] come preinstalled on the computer when you bought it? (Doesn't matter if you never used or Activated it.)

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  4. Anonymous
    2015-06-16T23:43:24+00:00

    yes I have  onedrive why do you ask

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  5. Anonymous
    2015-06-16T23:34:26+00:00

    @yellenderreddy => Do you know what OneDrive is?

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