printer not showing in devices and printers

HI

Yes tried method 2 and also used HP software to do it as well

Its HP all in one Deskjet 3050

Hello Ron,

Thank you for responding.

1. Did you try using method 2 provided in the previous post?
2. What is the make and model of your computer?

Please reply with required information.

Thank you

have uninstalled several times every time I reinstall (have checked with HP and all software and drivers are uptp date) it comes up with error message could not install device properly sometimes it shows as unknown device in device manager

don't know if this is relevant but Microsoft Teredo Tunnel Adapter is not running could not start code 10

Ron

Hello Ron,

Thank you for the update.

It is unfortunate that the issue still persists.

I would suggest you to try following methods and check if it helps.

Method 1:

Please use suggestions provided in this article and check.

Refer:

Fix printer problems

http://windows.microsoft.com/en-US/windows/printer-problems-in-windows-help#fix-printer-problems=windows-7&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

If it does not help, use method 2.

Method 2:

Please refer to suggestions from JohnSin replied on February 5, 2011 and check the issue.

http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/no-printers-showing-up-in-devices-and-printers/309e8e68-81c4-4ee4-b5e6-4da90c152b59

Please keep us informed about the status of the issue.

Thank you

Hiya

done all that when I tried to reinstall printer error message could not install driver software

I have downloaded all the latest software from HP still no joy

I can still print documents

Ron