Nokia 808 Windows 10 USB drivers

Anonymous
2015-07-30T09:29:37+00:00

This is probably a lost cause at this point, but I've upgraded to Windows 10 and my 808 no longer connects via USB o Bluetooth. There appears to be some sort of driver issues, as in device manager there are multiple 808 and MTP entries with the exclamation mark. Uninstalling and reinstalling the drivers does nothing.

Any suggestions short of finding a Windows 8 computer and using that?

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2015-08-07T08:20:08+00:00

I contacted Microsoft's mobile group on Facebook about this issue, and they suggested that I reinstall the cable driver.  Tried that and...almost got it to connect.  I got to thinking that if it's the cable driver that's not working right, maybe I should try to connect without a cable.  I grabbed my little Bluetooth kernel and plugged it into my laptop and...SUCCESS!!!  I was able to sync my day-to-day stuff (pics, contacts, text messages) with no problem.  I tried to backup my phone with the suite and it went REALLY slowly, but it worked (I backed up my phone a week or so before updating to Win10, so I wasn't really too concerned about not finishing the backup today).

So, if you have a way to connect to your computer by Bluetooth, give it a try and it /should/ work to connect to Nokia Suite.  I still want to resolve this issue with the cable connectivity, though, as much out of principle as it is out of convenience.  Bugging the hell out of me...

Was this answer helpful?

4 people found this answer helpful.
0 comments

179 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2016-02-01T11:26:50+00:00

    This worked great until the newest round of W10 updates. My cable no loner works, phone is no longer recognized, and I cannot install the Huawei modem drivers anymore. Ugh.

    MS, can't you just fix this? Are the mobile carriers asking you not to fix it?

    I am not sure with what build mine stopped working, but in doesn't work in build 14251. Tried to reinstall the driver, but although accepted, it stops working after a while. Noticed an error message in event viewer in regards to Nokia Suite. So perhaps this the culprit now

    Was this answer helpful?

    0 comments
  2. Anonymous
    2016-02-01T03:16:01+00:00

    This worked great until the newest round of W10 updates. My cable no loner works, phone is no longer recognized, and I cannot install the Huawei modem drivers anymore. Ugh.

    MS, can't you just fix this? Are the mobile carriers asking you not to fix it?

    I reverted to Windows 8.1 and the cable connection again works fine with my Nokia E7-00.  I plan to stay that way until the phone dies on me.  W10 does not seem to offer me anything extra which I know I need

    Was this answer helpful?

    0 comments
  3. Anonymous
    2016-02-01T02:19:30+00:00

    This worked great until the newest round of W10 updates. My cable no loner works, phone is no longer recognized, and I cannot install the Huawei modem drivers anymore. Ugh.

    MS, can't you just fix this? Are the mobile carriers asking you not to fix it?

    Was this answer helpful?

    0 comments
  4. Anonymous
    2015-12-21T17:52:22+00:00

    Is it really safe to use another device's driver? Has anyone got problems from using Huawei driver?

    is anything really 'safe"? Installed it on three different notebooks, with no problems showing anywhere. It doesn't interfere with any other drivers, such as Nokia X6 and cameras, when connected

    Was this answer helpful?

    0 comments